Our research | November 23, 2022
What Australians really think about Energy Efficient Housing
This report, jointly commissioned by ECA and Renew, explores the views of Australians towards energy efficient housing and related issues.
Continue readingPublications
Featured publication Hero publication Our research | June 12, 2024
Energy Consumer Sentiment & Behaviour Surveys
Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.
Continue reading
Featured Publications
Featured publication Hero publication Our research | June 12, 2024
Energy Consumer Sentiment & Behaviour Surveys
Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.
Continue reading
Featured publication Hero publication Our research | April 10, 2024
Insights Report: Understanding the diversity of consumers and their experiences of the energy system
Our new Insights Report, created in partnership with the Sydney Community Forum, examines the diversity of consumers and their experiences of the energy system.
Continue reading
Featured publication Hero publication Our research | April 4, 2024
Talking to consumers about energy bill reduction
Our latest consumer information research details qualitative insights from households and small businesses about energy bill reduction.
Continue reading
Featured publication Hero publication Our research | March 26, 2024
Unlocking the Value of Community-Scale Storage for Consumers
We commissioned the Brattle Group to conduct initial research into the ‘missing middle’ in the storage market: community-scale batteries.
Continue reading
Latest Publications
Submissions | November 22, 2022
Submission to the ESB’s Interoperability Directions Paper and the AEMC’s Review into Consumer Energy Resources Technical Standards Consultation Paper
“How” technical standards are mandated and enforced, and “who” is responsible for mandating and enforcing, are the two key questions we see as unanswered in the current technical standards process.
Continue reading
Submissions | November 22, 2022
Submission to the AER’s Draft Decision in the Connection Charge Guideline Review
DNSPs should only impose static exports on CER in rare cases. Read our recommendations to find out when.
Continue reading
Submissions | November 22, 2022
Submission to DELWP on Protections for Consumers of Distributed Energy Resources Consultation Paper
In a market that will only get more complex, we advocate for an improved consumer protections framework.
Continue reading
Our research | November 16, 2022
Industry perspectives on electricity tariffs and retail pricing
The importance of cost reflective tariff signals is likely to increase as electrification introduces new loads to the grid, while both consumer-sited and intermittent renewable generation change the nature of electricity supply. The increasing benefit and decreasing cost of more granular tariff signals will likely result in further network tariff reform.
Continue reading
Submissions | November 9, 2022
Submission to DCCEEW on the National Electric Vehicle Strategy Consultation Paper
The National Electric Vehicle Strategy has an important role in enabling a nationally comprehensive policy that allows all Australians to access the benefits of EVs, for both mobility and supporting the transition to a lower carbon electricity industry.
Continue reading
Submissions | November 4, 2022
Joint Submission with EUAA to the AEMC on Transmission Planning and Investment Stage3
This submission focuses exclusively on Chapter 4 of the Stage 3 Draft Report on the regulatory treatment of concessional finance in the National Electricity Rules.
Continue reading
Submissions | October 11, 2022
Submission to the AER’s Consultation Paper on the Incentivising and Measuring Export Service Performance.
Improving transparent communication and engagement from network businesses with customers on their export services provides an excellent avenue to increase both trust and affordability.
Continue reading
Our research | September 27, 2022
Effective Energy Consumer Advice Models
This research on effective consumer advice models was carried out by the Australian Energy Foundation under the Energy Consumers Australia Grants Program.
Continue reading
Submissions | September 26, 2022
Submission to Energy Security Board on Electric Vehicle Smart Charging Issues Paper
As we discuss in our submission, implications for forecasting energy demand across the National Electricity Market (NEM) and the potential impact on future peak demand requirements should not be considered […]
Continue reading