Featured publication Our research | February 24, 2020
This December 2019 report shows the impacts on bills of the price changes that were announced by major retailers to take effect from 1 July 2019.
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Featured publication Submissions | January 17, 2020
In this submission we suggest some amendments to the Draft Rules proposed for the ISP that will better enable the ISP to fulfill this purpose.
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Featured publication Submissions | January 17, 2020
The Australian Energy Regulator is consulting on guidelines to accompany rule changes to make the ISP actionable.
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Featured publication Hero publication Our research | January 16, 2020
The results for December 2019 show significant changes in national trends over time, since the first survey results were reported in June 2016.
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Briefings Featured publication Hero publication | December 6, 2019
This Information Bulletin draws on the communique issued by the Council on 22 November 2019 and publicly available information about the matters discussed at the meeting.
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Featured publication Hero publication Papers | November 26, 2019
Energy Consumers Australia has prepared a framing paper to guide discussion of extending consumer protections to new energy business models.
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Featured publication Hero publication Submissions | November 22, 2019
AEMO has undertaken consultation on proposed changes to their procedures to facilitate a smoother, faster process for customers who switch.
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Featured publication Hero publication Submissions | October 28, 2019
Overall, we are pleased with the progress the companies who made the significant commitment to sign up to The Energy Charter have made in the first year.
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Featured publication Hero publication Submissions | October 21, 2019
We believe that the onus should be on the energy companies to offer further reductions in their Default Market Offer (DMO) prices.
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Featured publication Hero publication Submissions | September 30, 2019
The core question we explore in this submission is how market design needs to evolve to serve the long-term interests of Australian households and small businesses in this new system.
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