Projects
Consumer Sentiment Survey
The most comprehensive ongoing research study of the attitudes and activity of residential and small business energy consumers in Australia.
Community Listening
A listening tour with residential and small business energy consumers across Australia.
COVID Research
Research about how the COVID pandemic has impacted residential and small business energy consumers.
Consumer Data Right
We see the Consumer Data Right as a framework to allow energy consumers to use their data to get more affordable and individualised energy services.
Power Shift
Power Shift assists energy companies and government to deliver services and programs that help consumers manage their energy use, in particular low income and vulnerable consumers.
New Reg
The goal of this initiative is to ensure that customers’ preferences drive energy network businesses proposals and regulatory outcomes.
Retail Tariff Tracker
Building the evidence base of the energy costs facing small and medium enterprises.
Consumer Values, Expectations and Needs
This initiative is to ensure we have an energy transition led by consumer choice and values.
Foresighting Forum
Our annual forum brings together the whole energy sector to work collaboratively on key issues affecting the long term interests of consumers.