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Publications

Featured publication Hero publication Our research | July 3, 2024

PowerUp: Consumer voices in the energy transition

The PowerUp research project aims to understand consumer needs, values and expectations of Consumer Energy Resources (CER) integration and the wider energy transition, and to elevate consumer voices in how CER evolves.

Featured Publications

Featured publication Hero publication Our research | July 3, 2024

PowerUp: Consumer voices in the energy transition

Featured publication Hero publication Our research | June 12, 2024

Energy Consumer Sentiment & Behaviour Surveys

Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.

Featured publication Hero publication Our research | April 10, 2024

Insights Report: Understanding the diversity of consumers and their experiences of the energy system

Our new Insights Report, created in partnership with the Sydney Community Forum, examines the diversity of consumers and their experiences of the energy system.

Featured publication Hero publication Our research | April 4, 2024

Talking to consumers about energy bill reduction

Our latest consumer information research details qualitative insights from households and small businesses about energy bill reduction.

Latest Publications

Presentations | May 1, 2023

Consumer Perspectives on the Energy Transformation

Caroline Valente, one of Energy Consumers Australia’s Senior Policy Associates, delivered this presentation to the API Summer School.

Submissions | April 6, 2023

Submission to the Essential Services Commission on the Victorian Default Offer 2023-24 Draft Decision paper

30% increases will be hard to absorb for consumers already struggling with rising energy costs.

Submissions | April 6, 2023

Submission to the AER regarding the Draft Determination on Default Market Offer Prices 2023-24

Robust consumer protections such as the DMO are needed to safeguard consumers from unjustifiably high price increases.

Submissions | April 3, 2023

Submission to AEMC regarding Unlocking CER Benefits Through Flexible Trading

The flexible trading arrangement (FTA) rule change, proposed by the Australian Energy Market Operator (AEMO), has been positioned as a way consumers can access more value from their CER, by incentivising flexible demand that can support the operation of the system, while not needing to change their behaviour for their everyday electricity use.