Our research | November 23, 2022
What Australians really think about Energy Efficient Housing
This report, jointly commissioned by ECA and Renew, explores the views of Australians towards energy efficient housing and related issues.
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Featured publication Hero publication Our research | September 13, 2024
Turning down the gas: Reducing consumer risk
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
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Featured Publications
Featured publication Hero publication Our research | September 13, 2024
Turning down the gas: Reducing consumer risk
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
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Featured publication Hero publication Our research | August 27, 2024
Analysis: Cost-reflective network tariffs aren’t very cost-reflective
Our analysis shows ‘cost-reflective’ tariffs don’t necessarily reflect distribution network costs – and it’s unclear whether transferring all customers to a ‘cost-reflective’ network tariff will lead to lower energy network costs for consumers.
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Featured publication Hero publication Our research | July 3, 2024
PowerUp: Consumer voices in the energy transition
The PowerUp research project aims to understand consumer needs, values and expectations of Consumer Energy Resources (CER) integration and the wider energy transition, and to elevate consumer voices in how CER evolves.
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Featured publication Hero publication Our research | June 12, 2024
Energy Consumer Sentiment & Behaviour Surveys
Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.
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Latest Publications
Submissions | November 22, 2022
Submission to the ESB’s Interoperability Directions Paper and the AEMC’s Review into Consumer Energy Resources Technical Standards Consultation Paper
“How” technical standards are mandated and enforced, and “who” is responsible for mandating and enforcing, are the two key questions we see as unanswered in the current technical standards process.
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Submissions | November 22, 2022
Submission to the AER’s Draft Decision in the Connection Charge Guideline Review
DNSPs should only impose static exports on CER in rare cases. Read our recommendations to find out when.
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Submissions | November 22, 2022
Submission to DELWP on Protections for Consumers of Distributed Energy Resources Consultation Paper
In a market that will only get more complex, we advocate for an improved consumer protections framework.
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Our research | November 16, 2022
Industry perspectives on electricity tariffs and retail pricing
The importance of cost reflective tariff signals is likely to increase as electrification introduces new loads to the grid, while both consumer-sited and intermittent renewable generation change the nature of electricity supply. The increasing benefit and decreasing cost of more granular tariff signals will likely result in further network tariff reform.
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Submissions | November 9, 2022
Submission to DCCEEW on the National Electric Vehicle Strategy Consultation Paper
The National Electric Vehicle Strategy has an important role in enabling a nationally comprehensive policy that allows all Australians to access the benefits of EVs, for both mobility and supporting the transition to a lower carbon electricity industry.
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Submissions | November 4, 2022
Joint Submission with EUAA to the AEMC on Transmission Planning and Investment Stage3
This submission focuses exclusively on Chapter 4 of the Stage 3 Draft Report on the regulatory treatment of concessional finance in the National Electricity Rules.
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Submissions | October 11, 2022
Submission to the AER’s Consultation Paper on the Incentivising and Measuring Export Service Performance.
Improving transparent communication and engagement from network businesses with customers on their export services provides an excellent avenue to increase both trust and affordability.
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Our research | September 27, 2022
Effective Energy Consumer Advice Models
This research on effective consumer advice models was carried out by the Australian Energy Foundation under the Energy Consumers Australia Grants Program.
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Submissions | September 26, 2022
Submission to Energy Security Board on Electric Vehicle Smart Charging Issues Paper
As we discuss in our submission, implications for forecasting energy demand across the National Electricity Market (NEM) and the potential impact on future peak demand requirements should not be considered […]
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