Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Featured Posts Main Feature Media release | July 18, 2019
Energy reform to put consumers in driver’s seat, but must be extended to households
The Australian Energy Market Commission’s draft rule change will see industrial consumers paid to lower energy use at peak times.
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Announcements Featured Posts Main Feature | July 11, 2019
Grants Program Guidance Note: Advocacy and Research Projects
We have published this Guidance Note to assist applicants in better meeting the requirements of the Grants Program.
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Featured Posts Main Feature Submissions | June 21, 2019
Converting the Integrated System Plan into Action Consultation Paper: Submission
The affordability challenges consumers are facing now must be the starting point for any consideration of new measures to transform the energy system.
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Featured Posts Main Feature Submissions | June 20, 2019
ICT Expenditure Review Consultation Paper: Submission
All network ICT expenditure must be subject to a laser-like focus on affordability and optimised investment on both sides of the meter.
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Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Retail Tariff Tracker
Building the evidence base of the energy costs facing small and medium enterprises. View the June 2019 results here.
Energy Consumer Sentiment Survey
Research on residential and small business consumer sentiment. June 2019 report now available.
Share your story
Share your story with us and we'll ensure your views are reflected in the big decisions and public debates.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.