The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
The Australian Energy Regulator’s decision on the rate of return monopoly network businesses can earn will create help breathing space for consumers struggling with energy affordability.Continue reading
Our research | December 18, 2018
The Energy Consumer Sentiment Survey has a focus on the three key areas of satisfaction, confidence and activity.Continue reading
Submissions | December 10, 2018
We appreciate the opportunity to comment on the AEMC’s Enhancement to the Reliability and Emergency Reserve Trader: Options Paper.Continue reading
What we do
Energy Consumers Australia promotes the long-term interests of consumers with respect to the price, quality, safety, reliability and security of supply of energy services.
We are an independent organisation created by the Council of Australian Governments to give residential and small business energy consumers a national voice in the energy market.
We conduct research and analysis, identify issues and work with other consumer organisations, ombudsmen, energy companies, regulators and governments to improve outcomes for consumers.
Listening to consumers, researching their needs and preferences.
Advocating for an affordable, individualised and optimised national energy market.
Grant funding consumer advocacy and research.