Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Commentary Featured Posts Main Feature | January 29, 2020
New research about consumer expectations to stimulate debate at Foresighting Forum 2020
Early last year it became clear to us that we needed new and very different research about Australian household and small business energy consumers.
Continue reading
Announcements Featured Posts | January 21, 2020
Foresighting Forum 2020: Four weeks to go!
Foresighting Forum 2020 is rapidly approaching and will be held on 19 – 20 February 2020 at Aerial Function Centre, UTS, Sydney.
Continue readingLatest publications
Featured publication Our research | February 24, 2020
SME Retail Tariff Tracker Final Report: December 2019
This December 2019 report shows the impacts on bills of the price changes that were announced by major retailers to take effect from 1 July 2019.
Continue reading
Presentations | January 31, 2020
Grants Program Workshop
This presentation was delivered by Lynne Gallagher at the National Consumer Roundtable on Energy on 7 January 2020.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Consumer Sentiment Survey
The results for December 2019 show significant changes in national trends over time, since the first survey results were reported in June 2016.
Foresighting Forum 2020
Information about our annual forum.
Share your story
Share your story with us and we'll ensure your views are reflected in the big decisions and public debates.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.