Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system.
Latest news
Featured Posts Main Feature Media release | January 6, 2022
New report sheds light on consumer engagement
This report demonstrates the high level of consumer engagement network businesses are undertaking.
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Commentary Featured Posts Main Feature Uncategorized | December 20, 2021
5 things you can learn from our small business tariff tracker
The latest edition of this popular report offers plenty of insights.
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Featured publication Hero publication Our research | December 15, 2021
SME Retail Tariff Tracker Final Report: December 2021
The Small and Medium Enterprise (SME) Retail Tariff Tracker is an ongoing project for Energy Consumers Australia.
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Featured publication Hero publication Our research | December 14, 2021
Energy Consumer Sentiment Survey Findings: December 2021
The results for December 2021 show a continuation of the recent upward trend in energy consumer satisfaction.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Grants round open
Apply through our new and improved online application system which makes the process quicker and easier.
Community Listening
Watch our latest videos that show how people are using new energy tech.
Share your story
Has COVID-19 or the bushfires presented challenges with managing your energy bills? If so, please share your story with us.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.