Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Announcements Featured Posts Main Feature | November 25, 2020
Foresighting Forum 2021 to be digital due to impacts of COVID-19
Given the uncertainty due to COVID-19, Foresighting Forum 2021 will now take the form of a series of digital forums.
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Commentary Featured Posts Main Feature | November 16, 2020
Reflecting and looking forward: Our Annual Report and Business Plan
Interim CEO Lynne Gallagher shares our Annual Report, Supplementary Grants Report and Business Plan with our stakeholders.
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Featured publication Hero publication Submissions | November 26, 2020
Submission to the AER on the third Default Market Offer
The third DMO price determination offers an opportunity to continue to build consumer trust and confidence in the market.
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Submissions | November 3, 2020
Energy Consumers Australia Energy Charter 2020 Public Submission
In this submission we comment on the issues most directly relevant to the experience of household and small business energy consumers.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
COVID Research
Research about how the COVID pandemic has impacted residential and small business energy consumers.
Community Listening
Watch our latest videos that show how people are using new energy tech.
Share your story
Has COVID-19 or the bushfires presented challenges with managing your energy bills? If so, please share your story with us.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.