The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
The ACCC’s decision to authorise a new industry code to protect consumers buying a range of new energy products, including batteries and solar will fill a major gap in the consumer protection landscape.Continue reading
The Independent Accountability Panel set up to monitor progress under the CEO-led Energy Charter has released its first assessment of energy companies progress with good early signs.Continue reading
This Information Bulletin draws on the communique issued by the Council on 22 November 2019 and publicly available information about the matters discussed at the meeting.Continue reading
Energy Consumers Australia has prepared a framing paper to guide discussion of extending consumer protections to new energy business models.Continue reading
What we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.