Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Announcements Featured Posts Main Feature | November 9, 2018
Energy Consumers Australia: Annual Report 2017-18
We are pleased to present Energy Consumers Australia’s 2017-18 Annual Report.
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Commentary Featured Posts | November 9, 2018
Innovation in Energy Services Workshop 2: Resources
Presentation resources from our second workshop in Sydney.
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Presentations | November 15, 2018
NSW electricity distribution network draft decisions
The presentation slide-deck delivered by our CEO Rosemary Sinclair AM at the AER’s NSW Electricity Distributors Forum in November 2018.
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Presentations | November 15, 2018
What will it take to boost consumer confidence?
The presentation slide-deck delivered by our CEO Rosemary Sinclair AM at the Competition & Customer Experience in Energy Conference.
Continue readingWhat we do
Energy Consumers Australia promotes the long-term interests of consumers with respect to the price, quality, safety, reliability and security of supply of energy services.
We are an independent organisation created by the Council of Australian Governments to give residential and small business energy consumers a national voice in the energy market.
We conduct research and analysis, identify issues and work with other consumer organisations, ombudsmen, energy companies, regulators and governments to improve outcomes for consumers.
Listening to consumers, researching their needs and preferences.
Advocating for an affordable, individualised and optimised national energy market.
Grant funding consumer advocacy and research.
Power Shift
Power Shift helps industry and government to deliver programs and products that help vulnerable households use energy efficiently.
Consumer Sentiment Survey
The most comprehensive ongoing research study of the attitudes and activity of residential and small business energy consumers in Australia.
Share your story
Share your story with us and we'll ensure your views are reflected in the big decisions and public debates.
Consumers driving change
Consumers and technology are driving change in the energy market in new and exciting ways. Consumers around Australia are increasingly wanting to take control of their energy services, but until recently there was no national body representing them when market and policy decisions were being made.
Energy Consumers Australia works with organisations across the energy market to ensure they recognise and respond to consumer’s needs, interests and concerns over the long term.