Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system. Find out more
News
Featured Posts Speeches | June 9, 2022
Keynote Address to Energy Week 2022
Make no mistake, energy prices are compounding the cost of living issues for our 10 million households and 2.6 million small and medium business owners.
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Featured publication Hero publication Submissions | July 5, 2022
Submission to the Australian Energy Regulator on the Retailer Authorisation and Exemption framework
Our submission to the AER on their Retailer Authorisation and Exemption Review sets out our thinking on the need for a new consumer protections framework as we transition to a distributed energy future
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Commentary | June 20, 2022
The National Energy Market isn’t the only thing that collapsed this week
Consumer trust is what’s on the line and we need to address it first.
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Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Grants round open
Apply through our new and improved online application system which makes the process quicker and easier.
Community Listening
Watch our latest videos that show how people are using new energy tech.
Share your story
Has COVID-19 or the bushfires presented challenges with managing your energy bills? If so, please share your story with us.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.