Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Featured Posts Main Feature Speeches | September 17, 2019
Energy Networks Consumer Engagement Award: Speech notes
This speech was delivered by Rosemary Sinclair AM at the Energy Network Annual Awards event on 12 September 2019.
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Activities Featured Posts | September 16, 2019
Board Stakeholder Forum 2019: Hobart
Chris Alexander facilitated a fascinating panel discussion about communicating in consumer language and basing decisions on consumer preferences.
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Presentations | September 5, 2019
Consumer principles — why we need them and how to frame them
This presentation was delivered by Chris Alexander at ARENA’s New Energy User Paradigm workshop on 5 September 2019.
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Featured Posts Main Feature Submissions | August 20, 2019
Coordination of Generation and Transmission Investment: Submission
Energy Consumers Australia appreciates the opportunity to comment on the AEMC’s Coordination of Generation and Transmission Investment – Access Reform: Directions Paper of June 2019.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Gill Owen Scholarship
The scholarship supports an individual to travel internationally to research initiatives that improve outcomes for Australian energy consumers.
Energy Consumer Sentiment Survey
Research on residential and small business consumer sentiment. June 2019 report now available.
Share your story
Share your story with us and we'll ensure your views are reflected in the big decisions and public debates.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.