Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Featured Posts Main Feature Media release | December 5, 2019
New industry energy tech code to protect households and business
The ACCC’s decision to authorise a new industry code to protect consumers buying a range of new energy products, including batteries and solar will fill a major gap in the consumer protection landscape.
Continue reading
Featured Posts Main Feature Media release | December 4, 2019
Energy Charter takes early steps to pivot the sector to consumers
The Independent Accountability Panel set up to monitor progress under the CEO-led Energy Charter has released its first assessment of energy companies progress with good early signs.
Continue readingLatest publications
Briefings Featured publication Hero publication | December 6, 2019
Information Bulletin: 22nd COAG Energy Council Meeting
This Information Bulletin draws on the communique issued by the Council on 22 November 2019 and publicly available information about the matters discussed at the meeting.
Continue reading
Featured publication Hero publication Papers | November 26, 2019
Contemporary Energy Consumer Protections: Framing paper
Energy Consumers Australia has prepared a framing paper to guide discussion of extending consumer protections to new energy business models.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Gill Owen Scholarship
The scholarship supports an individual to travel internationally to research initiatives that improve outcomes for Australian energy consumers.
Foresighting Forum 2020
Registrations are now open for the upcoming forum on February 19-20.
Share your story
Share your story with us and we'll ensure your views are reflected in the big decisions and public debates.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.