Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Featured Posts Main Feature Media release | September 15, 2020
Consumers to receive greater protection after new energy tech code clears final hurdle
The New Energy Tech Consumer Code will play an important role in ensuring consumers are protected by minimum standards of service.
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Commentary Featured Posts Main Feature | September 4, 2020
Newsletter: August 2020
The month of August has seen us working on our strategic priorities in the short, medium and longer term.
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Featured publication Hero publication Submissions | August 28, 2020
Submission to the ACCC Energy Rules Framework Consultation Paper on Consumer Data Right for Energy
We have embraced the opportunity presented by the economy-wide Consumer Data Right for the clarity and extensibility it provides.
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Featured publication Hero publication Submissions | August 18, 2020
Submission to the AER on Evoenergy and Australian Gas Networks (SA) Gas access arrangement proposals 2021-26
In this submission we acknowledge the substantial alignment between the distributor proposals and the interest of household and small business gas consumers.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
COVID Research
Research about how the COVID pandemic has impacted residential and small business energy consumers.
Consumer Data Right
See our work on the Consumer Data Right for Energy.
Share your story
Has COVID-19 or the bushfires presented challenges with managing your energy bills? If so, please share your story with us.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.