Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Featured Posts Media release | October 14, 2019
Coordination is critical to optimising power system for more affordable electricity
The AEMC has released discussion papers on the coordination of generation and transmission investment which takes this project to the next phase and has important implications for consumers.
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Featured Posts Main Feature Media release | October 4, 2019
Energy Charter signatories’ first disclosures about consumer outcomes published
The Energy Charter Independent Accountability Panel today published the disclosures by Energy Charter signatories about their performance serving their customers in 2019.
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Featured Posts Main Feature Submissions | September 30, 2019
Post 2025 Market Design Issues Paper: Submission
The core question we explore in this submission is how market design needs to evolve to serve the long-term interests of Australian households and small businesses in this new system.
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Featured Posts Main Feature Submissions | September 23, 2019
AEMC’s Consultation Paper – Regulating conditional discounting: Submission
The AEMC has consulted publicly on a rule change proposal to restrict the level of conditional discounting to the “reasonable cost savings” that a retailer expects to make.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Gill Owen Scholarship
The scholarship supports an individual to travel internationally to research initiatives that improve outcomes for Australian energy consumers.
Energy Consumer Sentiment Survey
Research on residential and small business consumer sentiment. June 2019 report now available.
Share your story
Share your story with us and we'll ensure your views are reflected in the big decisions and public debates.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.