Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Announcements Featured Posts | April 8, 2020
Grants Program Guidance Note: COVID-19
We have published this Guidance Note to assist organisations to manage projects funded by ECA grants.
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Featured Posts Main Feature Media release | April 2, 2020
Energy networks move to support consumers hit hard by health and economic shocks
The decision by energy networks in New South Wales, Victoria and South Australia to shield consumers in financial hardship from energy bill pressure during the COVID-19 pandemic is positive.
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Featured publication Hero publication Our research | March 31, 2020
Power Shift Final Report
The Final Report outlines the key findings of the research, and where there are the opportunities to empower consumers.
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Featured publication Submissions | March 13, 2020
Submission to the AER Consultation on the Default Market Offer
The development and implementation of the 2020-21 Default Market Offer (DMO) is an important opportunity to lock-in the downward trend in energy prices.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Power Shift Final Report
The Final Report outlines the key findings of the research, and where there are the opportunities to empower consumers.
Foresighting Forum 2020
View all the presentations and materials from Foresighting Forum 2020.
Share your story
Has COVID-19 or the bushfires presented challenges with managing your energy bills? If so, please share your story with us.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.