Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system. Find out more
Energy Consumers Australia respectfully acknowledges the Traditional Owners of Country throughout Australia. We recognise their connection and continuous care for the lands and waters where we live, learn and work.
News
Featured Posts Main Feature Media release | November 27, 2023
Australians need a one-stop-shop for trusted energy information
Read our media release on our latest research finding that households are disengaged with the information provided to them by the energy market.
Continue readingPublications
Featured publication Hero publication Our research | November 27, 2023
Household Energy Consumer Information Research
Discover our findings on how to communicate with consumers about energy based on a national survey of 2500 households.
Continue readingBlog
Commentary Main Feature | November 27, 2023
The Anatomy of an Effective Energy Information Campaign
We unpack our latest research on what makes an effective energy information campaign.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Grants round open
Apply through our new and improved online application system which makes the process quicker and easier.
Community Listening
Watch our latest videos that show how people are using new energy tech.
Share your story
Has COVID-19 or the bushfires presented challenges with managing your energy bills? If so, please share your story with us.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.