Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
Announcements Featured Posts Main Feature | February 17, 2021
Meet our new Director of Communications and Stakeholder Engagement
We are excited to announce the appointment of Dan Silkstone as our new Director of Communications and Stakeholder Engagement.
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Commentary Featured Posts Main Feature | February 8, 2021
Newsletter: January 2021
Our January newsletter talks through our vision and how we’re shaping our priorities for the year ahead.
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Featured publication Hero publication Submissions | February 12, 2021
Submission on the AEMC Review of the Regulatory Framework for Metering Services Consultation Paper.
Smart integration of DER will be key to delivering a more affordable energy system and we see smart meters as core enablers of this future.
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Featured publication Hero publication Submissions | January 27, 2021
Submission to the draft determination for National Electricity Amendment (Technical Standards for Distributed Energy Resources) Rule 2020.
We believe any actions that impose external controls over technologies that empower consumers in how they use or generate energy require social licence.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
COVID Research
Research about how the COVID pandemic has impacted residential and small business energy consumers.
Community Listening
Watch our latest videos that show how people are using new energy tech.
Share your story
Has COVID-19 or the bushfires presented challenges with managing your energy bills? If so, please share your story with us.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.