The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Energy network businesses leading the way in improving customer outcomes were recognised last night at the Energy Networks Australia 2018 Annual Awards.Continue reading
The Federal Opposition’s energy policy announced today was an important contribution to the debate about how to reduce prices and smooth the transition for Australian households and small businesses.Continue reading
Submissions | December 10, 2018
We appreciate the opportunity to comment on the AEMC’s Enhancement to the Reliability and Emergency Reserve Trader: Options Paper.Continue reading
What we do
Energy Consumers Australia promotes the long-term interests of consumers with respect to the price, quality, safety, reliability and security of supply of energy services.
We are an independent organisation created by the Council of Australian Governments to give residential and small business energy consumers a national voice in the energy market.
We conduct research and analysis, identify issues and work with other consumer organisations, ombudsmen, energy companies, regulators and governments to improve outcomes for consumers.
Listening to consumers, researching their needs and preferences.
Advocating for an affordable, individualised and optimised national energy market.
Grant funding consumer advocacy and research.