Who we are
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system.
Latest news
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Featured Posts Main Feature Media release | June 12, 2024
Consumers say energy less value for money than supermarkets
New research shows that consumers think that in the last six months gas and electricity have been even less value for money than supermarkets, which are currently the subject of a pricing inquiry by the ACCC.
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Featured Posts Main Feature Media release | April 10, 2024
CALD communities need urgent supports for the energy transition
A new report released today has found improvements are needed to the quality of advice and supports, and to the service provided by retailers and other energy service providers, or
culturally and linguistically diverse (CALD) consumers risk being left behind in the energy
transition.
Latest publications
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Submissions | June 28, 2024
Submission to the Department of Climate Change, Energy, the Environment and Water (DCCEEW) on IPART’s Final Report on the Future of Embedded Networks in NSW
Energy Consumers Australia appreciates the opportunity to provide comment on IPART’s Final Report on the future of embedded networks in NSW for the Department of Climate Change, Energy the Environment and Water’s consideration.
Continue reading![](https://energyconsumersaustralia.com.au/wp-content/uploads/survey-header-energy-consumer-sentiment-behaviour-people.png)
Featured publication Hero publication Our research | June 12, 2024
Energy Consumer Sentiment & Behaviour Surveys
Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
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Affordable energy for households and small businesses.
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Individualised energy services that give consumers choice and control.
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Optimised energy system that minimises cost for consumers.
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Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.