We want to see an energy system that is fair, affordable, reliable and meets the needs of everyone.
We promote the long-term interests of households and small businesses who use energy in Australia by providing and enabling evidence-based advocacy to the energy sector on the issues that affect consumers.
We do this by...
- Researching consumer expectations, values, and needs for the energy market through regular consumer surveys, focus groups and forums, and sharing recommendations from the findings of this research with the energy sector to influence policy development.
- Engaging in energy sector processes, including meeting with industry and governments and making submissions, to make sure the needs of households and small businesses are considered by decision-makers.
- Funding work by other organisations (via our grants program) that provides a strong evidence base for positive system changes that will benefit households and small businesses.
- Working collaboratively with other organisations to promote the needs of consumers in the energy sector.
- Helping build the capability of other organisations to be able to advocate to the energy market on behalf of diverse consumer groups.
Why Australia needs a consumer voice
Our history and constitution
Energy Consumers Australia is a not for profit registered as a public company limited by guarantee and incorporated under the Corporations Act 2001. We were established by the Council of Energy Ministers in 2015 through a constitution. We are also independent. Our independence is integral to our ability to provide evidence-based advice and to advocate in the best interests of consumers, regardless of the direction of governments.
Read our constitution (PDF, 172.89KB)
Most energy companies and industry peak bodies are well staffed with government relations and policy people who promote industry interests - we're here to advocate for consumer interests!
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