Who we are
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system.
Latest news
Featured Posts Main Feature Media release | November 27, 2023
Australians need a one-stop-shop for trusted energy information
Read our media release on our latest research finding that households are disengaged with the information provided to them by the energy market.
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Featured Posts Main Feature Media release | November 23, 2023
Response to Government announcement on Capacity Investment Scheme
Read our response to the Government announcement on Capacity Investment Scheme.
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Featured publication Hero publication Our research | November 27, 2023
Household Energy Consumer Information Research
Discover our findings on how to communicate with consumers about energy based on a national survey of 2500 households.
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Submissions | November 16, 2023
Submission to the Department of Industry, Science and Resources on the Future Gas Strategy
Read our submission to DISR on the Future Gas Strategy.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
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Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.