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Featured Posts Main Feature Media release | October 6, 2020
Consumer engagement award shortlist announced
We are delighted to once again collaborate with Energy Networks Australia on the Consumer Engagment Award. Congratulations to all finalists.
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Commentary Featured Posts Main Feature | October 2, 2020
Newsletter: September 2020
Our September newsletter talks consumer protection, community resilience and the vulnerable in society.
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Presentations | October 16, 2020
Insights on the Victorian Electricity Network Distributor Revenue Proposals and AER Draft Determination
This presentation was delivered by Shelley Ashe at the AER Pre-Determination conference on 15 October 2020. The slides are available on this page.
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Featured publication Hero publication Submissions | September 25, 2020
Submission to the AEMO Initial Distributed Energy Resource Minimum Technical Standards Issues Paper
With the right conditions, we believe consumers can partner with industry to deliver the energy services needed.
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Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
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Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.