Who we are
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system.
News
Featured Posts Media release | May 26, 2022
Bill increases are coming but there are things consumers can do
Australian households will soon see significant rises in their electricity bills as the release of the Australian Energy Regulator’s Default Market Offer (DMO) reveals the impact of rising wholesale prices. […]
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Featured publication Hero publication Submissions | April 27, 2022
Submission to the Review of the Victorian Default Offer Order in Council
We do agree that there is room to improve consumer awareness and understanding of the reference price.
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Commentary Featured Posts Main Feature | May 2, 2022
Death to DER? Why we need to change the language we use for the energy transition
When it comes to the change that drives us — consumer needs, preferences and expectations are the central consideration.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
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Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.