Latest news
Commentary Featured Posts Main Feature | January 7, 2021
Home Energy Management Project demonstrates need for tailored energy services
Vulnerable householders need more tailored assistance than currently provided by energy providers and government agencies.
Continue reading
Announcements Featured Posts Main Feature | December 23, 2020
Seasons Greetings and Holiday Opening Hours
Wishing you all a wonderful and safe break, we will see you again in the New Year.
Continue readingLatest publications
Featured publication Hero publication Submissions | January 21, 2021
Submission in response to Victorian Electricity Distributors’ Revised Proposals 2021-26
There has been significant efforts by distributors, the AER and stakeholders to refine and agree on the substance of the proposals over three years.
Continue reading
Featured publication Hero publication Presentations | January 12, 2021
A Future Energy Vision. Consumer Expectations Research: Household Findings
This presentation outlines the progress on the research we are conducting with Forethought into exploring consumers lives and how energy fits into it.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.