Who we are
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system.
Latest news
Featured Posts Main Feature Media releases | September 21, 2024
Energy Ready toolkit wins Australian Good Design Award
The Energy Ready toolkit is the winner of a 2024 Australian Good Design Award in the Social Impact category.
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Featured Posts Main Feature Media releases | August 2, 2024
Carmel Franklin announced as new Board member for Energy Consumers Australia
Carmel Franklin has joined the Board of Energy Consumers Australia (ECA), the independent, national voice for residential and small business energy consumers.
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Submissions | September 24, 2024
Submission to the Commonwealth Department of Climate Change, Energy, the Environment and Water on Streamlining network connections processes for CER and EVSE
Read our submission on streamlining network connection processes for consumer energy resources (CER) and electric vehicle supply equipment (EVSE).
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Featured publication Hero publication Our research | September 13, 2024
Turning down the gas: Reducing consumer risk
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
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Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.