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Consumer Energy Report Card: How households use gas and their attitudes towards electrification

Our latest analysis, How households use gas and their attitudes towards electrification, reveals how Australian households and homeowners are using mains gas, and the extent to which they are willing or able to move towards electrification. It is the third release from our recent Consumer Energy Report Card survey.

Over half of Australian households reported using mains gas, highlighting the substantial challenge of fully electrifying all households. We found that the electrification for each house will vary significantly depending on how households rely on gas. Specifically:

  • Approximately 1 in 4 Australian households with mains gas said they relied on it for the three primary purposes (cooking, hot water, and heating) indicating that electrification could be particularly challenging and costly for these households.
  • In contrast, a similar proportion of households said they use gas just for one purpose (either cooking, hot water, or heating), suggesting that electrification may be more straightforward and less expensive for them.

Proportion of households with mains gas and gas appliances used

 Proportion with mains gasOf the households with mains gas
Cooking*Hot waterSpace heating
National54%83%74%38%
VIC84%87%75%56%
WA73%90%77%24%
ACT61%71%74%49%
SA61%84%76%26%
NSW48%80%71%27%
QLD18%68%69%4%

Questions: Is your home currently connected to gas? Do you currently use gas or electricity for the following things at your home? Note: Tasmania and Northern Territory are excluded due to small sample size. A household is considered to use gas for cooking if either the cooktop, the oven, or both are powered by gas.

Our findings suggest that many households are aware of the potential need to switch away from gas in the future, with some already expecting to do so. Overall, 1 in 3 homeowner households using mains gas said they will probably cancel their gas supply within the next 10 years.

Most notably, nearly 1 in 10 homeowner households with mains gas said they would probably cancel their gas supply in just the next two years. If this turns out to be true, there could be a large immediate shift towards electrification.

The extent to which homeowners with mains gas are planning to cancel gas supply

Survey Plan to cancel within next 10 years (total) Plan to cancel within next 2 yearsPlan to cancel within next 5 yearsPlan to cancel within next 10 years Don’t have plan to cancel
National35%9%13%13%65%
VIC37%8%15%14%63%
WA24%6%7%11%76%
ACT65%19%20%26%35%
SA28%4%10%13%72%
NSW34%10%13%11%66%
QLD30%13%5%12%70%

Question: Some Australian households have been cancelling their gas supply and converting their home to running on electricity only. Which of the following best describes you?

Research Methodology

The Consumer Energy Report Card research is conducted by SEC Newgate for Energy Consumers Australia.

Fieldwork dates
27th September – 23rd October 2024

Online survey
Participants sourced from a professional ISO-accredited online market research panel.

Representative sample
n = 4,152 energy decision makers across Australia

The large total sample size of 4,152 is associated with an overall margin of error of +/- 1.5% at a 95% confidence interval. It provides a robust sample size for each Australian state and territory, as well as for other key consumer segments.
The target of the survey was Australian adults who are responsible for pay energy bills and/or choosing energy products and services for their household.


Data was weighted according to 2021 Census population statistics on age, gender, area and highest level of education. It was adjusted to take into account that energy decision makers have a slightly different age and gender profile than that of the broader population.


The sample included a boost of 100 extra participants who identify as Aboriginal or Torres Strait Islander for a total of n=225 for this consumer segment.

Total sample (n) 4,152
Gender
Male1,998
Female2,136
Another gender18
Age
18-24456
25-34854
35-491,159
50-64957
65+726
Area
Metro2,399
Regional1,753
NSW834
ACT207
VIC824
QLD730
SA620
WA625
TAS207
NT105
Financial status
Doing well / okay2,726
Having difficulty1,426
Housing type
Freestanding house2,844
Other (e.g. apartment, terrace, retirement home, mobile home)1,308
Home ownership
Renting1,388
Own/Mortgage2,697
Other67
Rooftop solar
Yes1,394
No2,758
ATSI and CALD
Identify as Aboriginal and/or Torres Strait Islander225
Speak a language other than English at home637


Our Consumer Energy Report Card is a comprehensive, independent research project, which reveals the attitudes and behaviours of thousands of Australian households and small businesses. Future reports in the series will provide in-depth analyses of key topics. Access all reports and related data here.


Looking for our Energy Consumer Sentiment and Behaviour Surveys? You can find prior reports and data up until June 2024 here.

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