Featured publication Hero publication Our research | January 29, 2025
Read our latest report in the Consumer Energy Report Card series, which illustrates how consumers are responding to dynamic pricing.
Featured publication Hero publication Our research | January 29, 2025
Read our latest report in the Consumer Energy Report Card series, which illustrates how consumers are responding to dynamic pricing.
Featured publication Hero publication Our research | January 16, 2025
Read our latest report in the Consumer Energy Report Card series, which illustrates how consumers are responding to dynamic pricing.
Featured publication Hero publication Our research | December 3, 2024
Access data and insights from the Consumer Energy Report card, our comprehensive research and analysis project about Australian household and small business energy consumers.
Featured publication Hero publication Our research | December 3, 2024
Read the first report from our Consumer Energy Report Card, about consumer perspectives on Australia’s energy transition.
Featured publication Hero publication Submissions | February 17, 2020
Our submission suggests that Commission’s Review is an opportunity to explore more flexible, ‘principles-based’ models which can mitigate changing risks for consumers and place the onus on businesses to meet higher standards.
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Submissions | January 31, 2020
We support the principle of incentive-based regulatory regimes and where justified by performance, investors receiving a share of the rewards of efficiency sharing arrangements.
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Presentations | January 31, 2020
This presentation was delivered by Lynne Gallagher at the National Consumer Roundtable on Energy on 7 January 2020.
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Submissions | January 22, 2020
Consumers need to be assured that SAPN is thinking about its repex challenge in a way that joins up the thinking about the future of energy services in South Australia.
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Submissions | January 22, 2020
We appreciate the opportunity to respond AER’ consultation on its Draft Decision for Energex and Ergon Energy and Energy Queensland’s revised revenue proposals.
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Featured publication Submissions | January 17, 2020
In this submission we suggest some amendments to the Draft Rules proposed for the ISP that will better enable the ISP to fulfill this purpose.
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Submissions | January 17, 2020
Our submission suggests that the Guidelines assess business conduct from a consumer perspective, and take a holistic view of conduct, noting the market is working to put consumers at its centre.
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Featured publication Submissions | January 17, 2020
The Australian Energy Regulator is consulting on guidelines to accompany rule changes to make the ISP actionable.
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Featured publication Hero publication Our research | January 16, 2020
The results for December 2019 show significant changes in national trends over time, since the first survey results were reported in June 2016.
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Our research | August 15, 2019
The project featured a systematic review of published household energy efficiency interventions in advanced economies to assess what works and what doesn’t work.
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