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Energy Consumer Sentiment Survey Findings: December 2019

The results for December 2019 show significant changes in national trends over time, since the first survey results were reported in June 2016.
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Principles for the Integration of Energy Storage

In this paper ECA outlines principles for the consideration of the integration of energy storage in the context of the long term interests of consumers. The intention is to frame the approach that ECA will take in relation to further processes, including the AER review of the ring-fencing guideline.

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Papers

Consumer Consultation in the Australian Energy Sector

The Australian Energy Regulator's requirement for industry to demonstrate consultation with consumers in 5-year price reviews, combined with greater emphasis on consumer consultation by other regulators including the Australian Energy Market Commission has increased demands on all consumer advocates.

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