Presentations | December 19, 2017
Customer engagement: Electricity and gas networks
The presentation covers consumer engagement in the context of Jemena’s Price Reviews for your electricity and gas networks.
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Featured publication Hero publication Our research | June 12, 2024
Energy Consumer Sentiment & Behaviour Surveys
Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.
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Featured Publications
Featured publication Hero publication Our research | June 12, 2024
Energy Consumer Sentiment & Behaviour Surveys
Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.
Continue reading
Featured publication Hero publication Our research | April 10, 2024
Insights Report: Understanding the diversity of consumers and their experiences of the energy system
Our new Insights Report, created in partnership with the Sydney Community Forum, examines the diversity of consumers and their experiences of the energy system.
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Featured publication Hero publication Our research | April 4, 2024
Talking to consumers about energy bill reduction
Our latest consumer information research details qualitative insights from households and small businesses about energy bill reduction.
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Featured publication Hero publication Our research | March 26, 2024
Unlocking the Value of Community-Scale Storage for Consumers
We commissioned the Brattle Group to conduct initial research into the ‘missing middle’ in the storage market: community-scale batteries.
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Latest Publications
Submissions | December 11, 2017
ACCC Electricity Supply and Pricing Inquiry Preliminary Report Response: Submission
Energy Consumers Australia responded to the Preliminary Report of the ACCC’s Electricity Supply and Pricing Inquiry.
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Our research | December 6, 2017
State of Play: Quantifying the competitive outcomes of retailing in the NEM
Energy Consumers Australia commissioned Finncorn Consulting to undertake research to understand the drivers of retailer business models.
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Presentations | December 4, 2017
Partnering with consumers this summer and beyond
The presentation covers research on consumer preferences, energy consumer archetypes, and how this information relates to summer readiness.
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Briefings | December 4, 2017
COAG Energy Council Meeting: November 2017
This briefing paper draws on the Communique from the recent 24 November 2017 meeting as well as other published information.
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Our research | November 28, 2017
Driving Change
GEER Australia reviewed the Low-Income Energy Efficiency Program – 20 pilots that trialled 44 initiatives to help low-income households manage their energy usage.
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Our research | November 28, 2017
Multiple Impacts Framework
The Framework is a tool to help managers and designers of energy management programs to define and capture the full suite of benefits that arise when households are given the capacity to manage their energy.
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Submissions | November 15, 2017
A Mechanism for Better Outcomes: Submission
This submission responds to the COAG Energy Council’s consultation on resourcing levels for consumer participation in network revenue determinations and associated regulatory processes.
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Featured publication Hero publication Submissions | November 6, 2017
Regulatory treatment of inflation: Submission
Energy Consumers Australia’s response to the AER preliminary position paper on the regulatory treatment of inflation.
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Submissions | October 31, 2017
AER Customer price information Issues Paper: Submission
Energy Consumers Australia appreciates the opportunity to provide comments on the Australian Energy Regulator’s Customer price information Issues Paper of September 2017.
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