In August 2017, the AER, Energy Networks Australia (ENA) and Energy Consumers Australia announced a joint initiative to explore ways to improve sector engagement and identify opportunities for regulatory innovation. The goal of this initiative was to ensure that customers’ preferences drive energy network businesses proposals and regulatory outcomes.
The project has included the development of a model for a different approach to revenue resets which was trialled by AusNet Services. This was a process of ‘learning by doing’ and alongside it the project team is conducted a live engagement process of consultation to refine the proposed approach from the lessons of the trial and further contributions from stakeholders. This included releasing project monitoring and insights reports at significant milestones.
New Reg: AusNet Services Trial. Interim Evaluation Report
Interim report by the AER looking at AusNet’s trial of New Reg following the AER draft decision.
Consumer Engagement Stocktake Report
Report of a workshop convened by Energy Networks Australia and Energy Consumers Australia at the request of the NewReg Program Board.
Survey of Consumer Advocates
Report of a survey conducted by Energy Consumers Australia of advocacy organisations the Customer Forum met with.
Negotiated Settlement and Consumer Engagement
UK Experience and lessons for Australia.
New Reg Directions Paper
Key design considerations of the New Reg process.
New Reg Approach Paper
Paper outlining the proposed approach.
New Reg: AusNet Services Trial Final Evaluation Report
This report presents the final evaluation findings
The Final evaluation of AusNet Services trial of New Reg from Cambridge Economic Policy Associates (CEPA) has been released. CEPA was engaged by the AER to conduct an independent evaluation of AusNet Services’ trial of New Reg. The final evaluation considers the trial from start to finish and provides insights that may improve future network engagement with consumers.
Each of the monitoring and insights reports undertaken during this process by CEPA are available on the AER’s website.
If you would like further information on Energy Consumers Australia’s involvement email Jacqueline Crawshaw.