Featured publication Papers | February 28, 2020
The paper recommends the NEO provide an explicit definition for consumer outcome, and market institutions/regulators develop metrics to assess the NEM’s performance in achieving these outcomes.
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Featured publication Hero publication Papers | November 26, 2019
Energy Consumers Australia has prepared a framing paper to guide discussion of extending consumer protections to new energy business models.
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Papers | December 6, 2018
Energy networks across Australia are continuing to improve how they engage with consumers in a meaningful way.
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Papers | October 16, 2018
The intent of this paper is to aid organisations to make promoting the Long-Term Interests of Consumers the foundation of their advocacy.
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Papers | July 25, 2017
Energy Consumers Australia has released a Discussion Paper on options to enable consumers to make more use of their electricity meter data.
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Papers | December 19, 2016
A key strategic initiative for Energy Consumers Australia is to develop strategies to reduce residential and small business disconnections.
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Papers | May 11, 2016
Negotiated Settlement and Consumer Engagement: UK experience and lessons for Australia. This paper is the work of David Havyatt, Senior Economist, CEO Office, Energy Consumers Australia.
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Papers | May 11, 2016
The intent of this paper is to aid ECA and other stakeholders engaging in energy market policy and regulatory processes to assess the extent to which the matter under consideration does, or does not, promote the Long Term Interests of Consumers.
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Papers | January 12, 2016
The application of new generation and storage technologies to provide a 'distributed energy' model has prompted consideration of the appropriate regulatory model for electricity distribution networks.
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Papers | November 25, 2015
In this paper ECA outlines principles for the consideration of the integration of energy storage in the context of the long term interests of consumers. The intention is to frame the approach that ECA will take in relation to further processes, including the AER review of the ring-fencing guideline.
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