Our submission suggests that the Guidelines assess business conduct from a consumer perspective, and take a holistic view of conduct, noting the market is working to put consumers at its centre.
We appreciate the opportunity to respond AER' consultation on its Draft Decision for Energex and Ergon Energy and Energy Queensland’s revised revenue proposals.
Consumers need to be assured that SAPN is thinking about its repex challenge in a way that joins up the thinking about the future of energy services in South Australia.
Our submission suggests that Commission’s Review is an opportunity to explore more flexible, ‘principles-based’ models which can mitigate changing risks for consumers and place the onus on businesses to meet higher standards.
Our assessment has raised key issues in the JGN revised access arrangement proposal 2020-25 where further thought and discussion are required.
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