Value

I pay a fair share for the energy I use

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Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 1 - 9 of 133 results
Photo of a parent with a child in their lap, sitting in a living area, looking at a white paper bill with a concerned expression.
News
24 August 2026
3 min read
Joint letter to AER and Energy Ministers: Rate of Return Instrument
Joint letter from consumer groups and the social sector, addressed to the Australian Energy Regulator (AER) and Energy Ministers, regarding the Rate of Return Instrument.
Photo of suburban Brisbane street, featuring power lines, a parked car and rows of houses.
News
24 August 2026
3 min read
Billion-dollar premium driving cost-of-living pressures: consumer, small business and social sectors
Media release: Consumer, small business and social sector groups are calling for the energy regulator to take urgent action on the energy network premium helping drive needless cost-of-living pressures.
Photo of a cream-coloured terrace house in St Kilda, Victoria, on a street lined with parked cars and with power lines and poles, and a palm tree set against a bright blue sky.
Submission
12 August 2026
2 min read
Submission to the Department of Treasury and Finance (Victoria) on the Review of the Essential Services Commission Act
The Essential Services Commission (ESC) plays a critical role as Victoria’s energy sector regulator, and the review of the ESC Act is an important opportunity to ensure the regulatory framework is fit for purpose as the energy sector evolves.
Photo of two people standing in a skateboard workshop space, surrounded by tools in their workspace and against a rural backdrop.
Submission
07 August 2026
2 min read
Submission to the Victorian Department of Energy, Environment and Climate Action on its Review of regulatory approach to small business energy customers
This submission responds to the Victorian Government's review of the regulatory approach to small business energy customers.
Photo of power pole in front of blue cloudy sky, near some palm trees.
Submission
03 August 2026
2 min read
Submission to the Australian Energy Market Commission (AEMC) Electricity Network Regulatory Review Package 1
This submission focuses on questions posed by stage 1 of the AEMC’s Electricity Network Regulation Review, around when networks, as monopoly businesses, should be allowed to participate in the delivery of contestable services.
Photo of transmission line in Australian bushland.
Submission
27 July 2026
2 min read
Submission to the Australian Energy Regulator (AER) on the 2026 Draft Rate of Return Instrument
The rate of return, and associated parameters, must be set at the lowest possible level that can reliably attract investment.
Photo of an electrician installing solar panels on a rooftop.
News
23 July 2026
2 min read
Statement in response to AEMC Integrated System Plan framework discussion paper
Energy Consumers Australia response to the AEMC Integrated System Plan framework discussion paper.
Illustration of young girl reading book outside house
Grants Archive
21 July 2026
Open market monitoring project: Understanding strategic and algorithmic bidding behaviour in the NEM.
Growing NEM bidding complexities, including auto-bidding, has introduced new dynamics into NEM pricing and hence consumer outcomes. This project develops methods for exploring participant bidding strategies and detecting potentially market-moving patterns such as tacit or algorithmic collusion, implemented alongside open-source online monitoring tools to assist market monitoring.
Photo of a car charging kerbside on a street in Port Adelaide, South Australia. The white car is connected to an electric vehicle charger situated on the footpath, in front of a shop.
News
16 July 2026
3 min read
‘A levelling of the playing field’: ECA hails today’s final determination on network planning as a win for consumers and the energy transition
Media release: Energy Consumers Australia (ECA) welcomes today's final determination on Enhancing Distribution Network Planning and Reporting as a key milestone in Australia's energy transition that could lead to significant benefits for all consumers.

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