We welcome the AER's draft determination on the Default Market Offer (DMO) 2026-27, which proposes to lower default prices by 1 to 10% for households and 7 to 21% for small businesses.
While we support the Australian Energy Regulator (AER)'s introduction of design principles, such as requiring retailers to communicate "fairly and honestly", our submission highlights the structural limits of what guidelines can do on their own, and calls for an overarching consumer duty.
The Essential Services Commission (ESC) plays a critical role as Victoria’s energy sector regulator, and the review of the ESC Act is an important opportunity to ensure the regulatory framework is fit for purpose as the energy sector evolves.
We strongly support the reforms in the Australian Energy Market Commission (AEMC)'s draft determination and consultation paper regarding the proposed rule change requests by the Australian Energy Regulator (AER).
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