Featured publication Hero publication Our research | December 3, 2024
Access data and insights from the Consumer Energy Report card, our comprehensive research and analysis project about Australian household and small business energy consumers.
Featured publication Hero publication Our research | December 3, 2024
Access data and insights from the Consumer Energy Report card, our comprehensive research and analysis project about Australian household and small business energy consumers.
Featured publication Hero publication Our research | December 3, 2024
Read the first report from our Consumer Energy Report Card, about consumer perspectives on Australia’s energy transition.
Featured publication Hero publication Our research | September 13, 2024
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
Featured publication Hero publication Our research | August 27, 2024
Our analysis shows ‘cost-reflective’ tariffs don’t necessarily reflect distribution network costs – and it’s unclear whether transferring all customers to a ‘cost-reflective’ network tariff will lead to lower energy network costs for consumers.
Featured publication Hero publication Submissions | December 22, 2020
We see the potential for emerging technologies and new business models to deliver better outcomes for consumers, at a significantly lower cost.
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Featured publication Hero publication Our research | December 16, 2020
The Small and Medium Enterprise (SME) Retail Tariff Tracker is an ongoing project for Energy Consumers Australia.
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Featured publication Hero publication Our research | December 16, 2020
The results for December 2020 show a continuation of the recent upward trend in energy consumer satisfaction.
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Featured publication Submissions | December 11, 2020
Our view is that investment of the scale contemplated in the Integrated
System Plan should be considered as part of a national infrastructure framework.
Featured publication Hero publication Submissions | December 9, 2020
The next stage of the Strategy should be to move from seeing data as an agenda in-of-itself, to planning for data as an enabler for Post 2025 Market Design.
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Featured publication Hero publication Submissions | November 26, 2020
The third DMO price determination offers an opportunity to continue to build consumer trust and confidence in the market.
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Submissions | November 3, 2020
In this submission we comment on the issues most directly relevant to the experience of household and small business energy consumers.
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Featured publication Hero publication Presentations | October 29, 2020
This presentation was delivered by Jacqueline Crawshaw at the AER Default Market Offer Forum on 29 October 2020. The slides are available on this page.
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Featured publication Hero publication Submissions | October 28, 2020
We see the Consumer Data Right (CDR) for energy as an important development for promoting the long-term interests of consumers and support this legislation.
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Featured publication Hero publication Submissions | October 27, 2020
We agree there are opportunities to improve billing to deliver simpler, more understandable bills for energy consumers.
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