Featured publication Hero publication Our research | September 13, 2024
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
Featured publication Hero publication Our research | September 13, 2024
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
Featured publication Hero publication Our research | August 27, 2024
Our analysis shows ‘cost-reflective’ tariffs don’t necessarily reflect distribution network costs – and it’s unclear whether transferring all customers to a ‘cost-reflective’ network tariff will lead to lower energy network costs for consumers.
Featured publication Hero publication Our research | July 3, 2024
The PowerUp research project aims to understand consumer needs, values and expectations of Consumer Energy Resources (CER) integration and the wider energy transition, and to elevate consumer voices in how CER evolves.
Featured publication Hero publication Our research | June 12, 2024
Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.
Featured publication Hero publication Submissions | November 26, 2020
The third DMO price determination offers an opportunity to continue to build consumer trust and confidence in the market.
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Submissions | November 3, 2020
In this submission we comment on the issues most directly relevant to the experience of household and small business energy consumers.
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Featured publication Hero publication Presentations | October 29, 2020
This presentation was delivered by Jacqueline Crawshaw at the AER Default Market Offer Forum on 29 October 2020. The slides are available on this page.
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Featured publication Hero publication Submissions | October 28, 2020
We see the Consumer Data Right (CDR) for energy as an important development for promoting the long-term interests of consumers and support this legislation.
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Featured publication Hero publication Submissions | October 27, 2020
We agree there are opportunities to improve billing to deliver simpler, more understandable bills for energy consumers.
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Featured publication Hero publication Submissions | October 26, 2020
Market design needs to evolve to serve the interests of Australian households and small businesses in a future energy system that offers better than the past.
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Presentations | October 16, 2020
This presentation was delivered by Shelley Ashe at the AER Pre-Determination conference on 15 October 2020. The slides are available on this page.
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Featured publication Hero publication Submissions | September 25, 2020
With the right conditions, we believe consumers can partner with industry to deliver the energy services needed.
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Featured publication Hero publication Submissions | August 28, 2020
We have embraced the opportunity presented by the economy-wide Consumer Data Right for the clarity and extensibility it provides.
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Featured publication Hero publication Submissions | August 18, 2020
In this submission we acknowledge the substantial alignment between the distributor proposals and the interest of household and small business gas consumers.
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