Featured publication Hero publication Our research | January 29, 2025
Read our latest report in the Consumer Energy Report Card series, which illustrates how consumers are responding to dynamic pricing.
Featured publication Hero publication Our research | January 29, 2025
Read our latest report in the Consumer Energy Report Card series, which illustrates how consumers are responding to dynamic pricing.
Featured publication Hero publication Our research | January 16, 2025
Read our latest report in the Consumer Energy Report Card series, which illustrates how consumers are responding to dynamic pricing.
Featured publication Hero publication Our research | December 3, 2024
Access data and insights from the Consumer Energy Report card, our comprehensive research and analysis project about Australian household and small business energy consumers.
Featured publication Hero publication Our research | December 3, 2024
Read the first report from our Consumer Energy Report Card, about consumer perspectives on Australia’s energy transition.
Featured publication Hero publication Submissions | January 21, 2021
There has been significant efforts by distributors, the AER and stakeholders to refine and agree on the substance of the proposals over three years.
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Featured publication Hero publication Our research | January 14, 2021
This initiative is to ensure we have an energy transition led by consumer choice and values which will deliver a future in which energy is affordable and system security and reliability is sustainable.
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Featured publication Hero publication Presentations | January 12, 2021
This presentation outlines the progress on the research we are conducting with Forethought into exploring consumers lives and how energy fits into it.
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Featured publication Hero publication Submissions | December 22, 2020
We see the potential for emerging technologies and new business models to deliver better outcomes for consumers, at a significantly lower cost.
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Featured publication Hero publication Our research | December 16, 2020
The Small and Medium Enterprise (SME) Retail Tariff Tracker is an ongoing project for Energy Consumers Australia.
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Featured publication Hero publication Our research | December 16, 2020
The results for December 2020 show a continuation of the recent upward trend in energy consumer satisfaction.
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Featured publication Submissions | December 11, 2020
Our view is that investment of the scale contemplated in the Integrated
System Plan should be considered as part of a national infrastructure framework.
Featured publication Hero publication Submissions | December 9, 2020
The next stage of the Strategy should be to move from seeing data as an agenda in-of-itself, to planning for data as an enabler for Post 2025 Market Design.
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Featured publication Hero publication Submissions | November 26, 2020
The third DMO price determination offers an opportunity to continue to build consumer trust and confidence in the market.
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Submissions | November 3, 2020
In this submission we comment on the issues most directly relevant to the experience of household and small business energy consumers.
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