Our joint submission with other consumer advocates highlights the importance of the Victorian Default Offer (VDO) as a safeguard for consumers. Read it here.
Our submission to the Better Energy Customer Experiences (BECE) Consultation focuses on the value and urgency of introducing a consumer duty for energy.
The National Electricity Market (NEM) Review should seek to ensure that demand-side measures have sufficient support to unlock their full potential, both for consumer benefit and to provide firmed, renewable generation and storage capacity in the NEM.
Our submission to the Australian Energy Market Commission (AEMC) and Reliability Panel regarding the Reliability Standard and wholesale market settings review.
Our submission supports a ban on unsolicited selling practices, to protect people from harm and ensure the energy market remains fair, trusted and inclusive.
This report provides visibility on energy policies in all jurisdictions to give a better understanding of the overall impacts on consumers and the system.
We propose changing the National Gas Rules (NGR) in four distinct ways, to minimise the risk of rising gas bills.
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