Our research | July 27, 2016
Energy Consumer Sentiment Survey Findings: July 2016
Energy Consumers Australia tracks consumer sentiment to provide up to date data that can inform energy market policy development.
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Featured publication Hero publication Our research | April 10, 2024
Insights Report: Understanding the diversity of consumers and their experiences of the energy system
Our new Insights Report, created in partnership with the Sydney Community Forum, examines the diversity of consumers and their experiences of the energy system.
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Featured Publications
Featured publication Hero publication Our research | April 10, 2024
Insights Report: Understanding the diversity of consumers and their experiences of the energy system
Our new Insights Report, created in partnership with the Sydney Community Forum, examines the diversity of consumers and their experiences of the energy system.
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Featured publication Hero publication Our research | April 4, 2024
Talking to consumers about energy bill reduction
Our latest consumer information research details qualitative insights from households and small businesses about energy bill reduction.
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Featured publication Hero publication Our research | March 26, 2024
Unlocking the Value of Community-Scale Storage for Consumers
We commissioned the Brattle Group to conduct initial research into the ‘missing middle’ in the storage market: community-scale batteries.
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Featured publication Hero publication Our research | January 12, 2024
Extreme heat resilience: lessons from Spain for Australia
A new report, Extreme heat resilience: lessons from Spain for Australia, shows what Spain is doing to combat extreme heat and what approaches Australia can use and learn from.
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Latest Publications
Submissions | June 22, 2016
Five minute settlement: Submission in response to the AEMC Consultation Paper
Energy Consumers Australia (ECA) welcomes the opportunity to provide comment on the Australian Energy Market Commission’s (AEMC) consultation paper Five minute settlement (the Consultation Paper). The Consultation Paper is the first step in the public consultation for a rule change proposed by Sun Metals that seeks to align dispatch and settlement intervals in the wholesale electricity market.
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Submissions | June 21, 2016
Improving Customer Transfer Accuracy: Submission in response to the AEMC Consultation Paper
Energy Consumers Australia (ECA) thanks the Australian Energy Market Commission (AEMC) for the opportunity to provide comment on its Consultation Paper, Improving the accuracy of customer transfers (the Consultation Paper).
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Submissions | June 21, 2016
Energex Ring-Fencing Waiver: Submission in response to applications lodged 18 and 19 May 2016
Energy Consumers Australia (ECA) thanks the Australian Energy Regulator (AER) for the opportunity to provide comment on an application (in two parts) from Energex for a waiver of ring-fencing requirements.
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Submissions | June 7, 2016
Fostering competitive markets in the long term interests of consumers
Energy Consumers Australia (ECA) welcomes the opportunity to comment on the Australian Energy Regulator’s (AER) Electricity Ring-Fencing Guideline: Preliminary positions paper (Position Paper).
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Submissions | May 20, 2016
Tasmanian consideration of metering contestability
Energy Consumers Australia (ECA) thanks the Department of State Growth (DSG) for the opportunity to provide a submission on the Tasmanian Government’s consideration of new rules on advanced electricity metering contestability. This submission is made in addition to (and is consistent with) comments made by ECA in the forum held in Hobart on 29 April 2016.
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Submissions | May 16, 2016
Meter read and billing frequency rule change
Energy Consumers Australia (ECA) welcomes the opportunity to make a submission in response to the Australian Energy Market Commission’s (AEMC) draft rule determination on meter read and billing frequency.
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Papers | May 11, 2016
Interpreting the long term interests of consumers
The intent of this paper is to aid ECA and other stakeholders engaging in energy market policy and regulatory processes to assess the extent to which the matter under consideration does, or does not, promote the Long Term Interests of Consumers.
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Papers | May 11, 2016
Negotiated Settlement and Consumer Engagement: UK Experience and lessons for Australia
Negotiated Settlement and Consumer Engagement: UK experience and lessons for Australia. This paper is the work of David Havyatt, Senior Economist, CEO Office, Energy Consumers Australia.
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Submissions | May 10, 2016
NSW Tariff Structure Statements
Energy Consumers Australia (ECA) welcomes the opportunity to make a submission to the Australian Energy Regulator (AER) in response to the Issues Paper on Ausgrid, Endeavour Energy and Essential Energy’s Tariff Structure Statement (TSS) proposals.
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