Regulation is required to overcome the information asymmetry between industry (manufacturers, installers, retailers and others) and everyday consumers.
Our submission to the Essential Services Commission (ESC) (Victoria), highlights our concerns that the proposed changes to life support processes would place additional responsibility and risks onto vulnerable consumers.
Our submission to the Australian Energy Market Commission (AEMC) highlights our concerns that the proposed changes to life support processes would place additional responsibility and risks onto vulnerable consumers.
Concessions are a critical safeguard for households experiencing vulnerability or hardship, yet the current system is fragmented and relies on complex manual processes.
Together with the Australian Council of Social Service (ACOSS), we recognise the value of the Australian Energy Regulator (AER's) network performance reporting - but we think it can be improved.
Gas networks are facing structural decline as households and small businesses switch to electricity - but the National Gas Rules were written for a period of network expansion and no longer reflect this reality.
We support any effort to improve the ISP, particularly those that make it more robust, transparent and increase stakeholder confidence in the process.
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