Our submission to the Australian Energy Market Commission (AEMC) highlights our concerns that the proposed changes to life support processes would place additional responsibility and risks onto vulnerable consumers.
Concessions are a critical safeguard for households experiencing vulnerability or hardship, yet the current system is fragmented and relies on complex manual processes.
Together with the Australian Council of Social Service (ACOSS), we recognise the value of the Australian Energy Regulator (AER's) network performance reporting - but we think it can be improved.
Gas networks are facing structural decline as households and small businesses switch to electricity - but the National Gas Rules were written for a period of network expansion and no longer reflect this reality.
We welcome the ambition for the Solar Sharer Offer to play a key role in maximising the benefits of abundant solar generation – and ensuring those benefits are shared equitably by all consumers.
Our response to the AER’s review of the Default Market Offer for 2026–27 calls for a genuine safety net for disengaged and vulnerable consumers, especially amid rising energy prices and cost-of-living pressures.
Energy Consumers Australia has made a joint submission with other Victorian consumer advocates on the Victorian Default Offer 2026-27 (VDO) Request for Comment Paper.
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