Featured publication Hero publication Submissions | March 8, 2022
Submission to the AER on the draft Export Tariff Guidelines
We believe that in principle, export tariffs should be rare, observable, and effective:
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Featured publication Hero publication Our research | September 13, 2024
Turning down the gas: Reducing consumer risk
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
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Featured Publications
Featured publication Hero publication Our research | September 13, 2024
Turning down the gas: Reducing consumer risk
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
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Featured publication Hero publication Our research | August 27, 2024
Analysis: Cost-reflective network tariffs aren’t very cost-reflective
Our analysis shows ‘cost-reflective’ tariffs don’t necessarily reflect distribution network costs – and it’s unclear whether transferring all customers to a ‘cost-reflective’ network tariff will lead to lower energy network costs for consumers.
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Featured publication Hero publication Our research | July 3, 2024
PowerUp: Consumer voices in the energy transition
The PowerUp research project aims to understand consumer needs, values and expectations of Consumer Energy Resources (CER) integration and the wider energy transition, and to elevate consumer voices in how CER evolves.
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Featured publication Hero publication Our research | June 12, 2024
Energy Consumer Sentiment & Behaviour Surveys
Access data and insights from the most comprehensive ongoing research studies of the attitudes and activity of residential and small business energy consumers in Australia.
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Latest Publications
Featured publication Hero publication Submissions | March 8, 2022
Submission to the AEMC on protecting consumers affected by family violence
We welcome this rule change to address how the National Energy Retail Rules can provide protections and support for affected customers.
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Featured publication Hero publication Submissions | March 8, 2022
Submission to the Energy Security Board’s Interoperability Policy consultation paper
Choice and flexibility, enabled by interoperability, are critical in ensuring consumers’ expectations of an affordable, accessible, and sustainable system are reflected in the energy transition.
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Featured publication Hero publication Submissions | February 28, 2022
Submission to the South Australian Government on Accelerating the Roll Out of Smart Meters Consultation
In our view, accelerating the completion of a national smart meter roll out is now urgent.
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Featured publication Hero publication Submissions | February 18, 2022
Submission to the AEMC on the Governance of Distributed Energy Resources Technical Standards
Integrating these “consumer energy resources” must be done in the context of consumer and society outcomes and social licence.
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Featured publication Hero publication Submissions | February 16, 2022
Submission to AEMO’s 2022 Draft Integrated System Plan (ISP).
We have several concerns with the direction of the Draft ISP, which we detail in this submission.
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Featured publication Hero publication Submissions | February 4, 2022
Submission to the DISER Post-Implementation Review of the Competition and Consumer Regulations 2019
The Code introduces the Default Market Offer (DMO) which places a price cap on standing offers in DMO jurisdictions and acts as a Reference Price for comparing certain electricity prices.
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Featured publication Hero publication Submissions | February 2, 2022
Submission to the AER on the Better Bills Guideline
Addressing the barriers and complexities that exist for consumers and industry with regards to a heavily regulated energy bill is long overdue. However, we see an opportunity to further guide best practice through the following methods.
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Featured publication Hero publication Submissions | January 31, 2022
Submission to the ESB’s Project Initiation Paper on the Congestion Management Model
The introduction of the DMO has impacted consumers positively however there are opportunities for improvement that should be considered.
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Featured publication Hero publication Our research | December 15, 2021
SME Retail Tariff Tracker Final Report: December 2021
The Small and Medium Enterprise (SME) Retail Tariff Tracker is an ongoing project for Energy Consumers Australia.
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