Surveys

Access data and insights from our surveys and related analysis reports, including our Consumer Energy Report card research and analysis project, which reveals the attitudes and behaviours of thousands of Australian households and small businesses.

Showing 1 - 9 of 9 results
Latest survey
Consumer Energy Report Card
Consumer Energy Report Card methodology
Consumer Energy Report Card
December 2024
Consumer Energy Report Card: How households use gas and their attitudes towards electrification
Read our latest report in the Consumer Energy Report Card series, which outlines how Australian households use gas and their attitudes towards electrification.
Consumer Energy Report Card
December 2024
Consumer Energy Report Card: Consumer knowledge of electricity pricing and responsiveness to price signals
Read our latest report in the Consumer Energy Report Card series, which illustrates how consumers are responding to dynamic pricing.
Photo of rooftops with solar panels on them and trees, blue sky and clouds in the background.
Consumer Energy Report Card
December 2024
Consumer Energy Report Card: Consumer perspectives on Australia's energy transition
Read the first report from our new Consumer Energy Report Card survey, about consumer perspectives on Australia's energy transition.
Older woman standing in her garden smiling at camera
Past Consumer Surveys
2021
Past Energy Consumer Surveys (2021-2024)
The most comprehensive ongoing research study of the attitudes and activity of residential and small business energy consumers in Australia.
Older man and woman standing outside their home front door
Past Consumer Surveys
December 2020
Energy Consumer Sentiment Survey Findings: December 2020
The results for December 2020 show a continuation of the recent upward trend in energy consumer satisfaction.
Man sitting on couch looking at laptop
Past Consumer Surveys
June 2020
Energy Consumer Sentiment Survey Findings: June 2020 + COVID Special Report
As the survey was taken in March 2020, in the early phase of COVID-19, we have also produced a supplementary study on the impact of the crisis.
Past Consumer Surveys
December 2019
Energy Consumer Sentiment Survey Findings: December 2019
The results for December 2019 show significant changes in national trends over time, since the first survey results were reported in June 2016.
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