In a market that will only get more complex, we advocate for an improved consumer protections framework.

The National Electric Vehicle Strategy has an important role in enabling a nationally comprehensive policy that allows all Australians to access the benefits of EVs, for both mobility and supporting the transition to a lower carbon electricity industry.

This submission focuses exclusively on Chapter 4 of the Stage 3 Draft Report on the regulatory treatment of concessional finance in the National Electricity Rules.

Improving transparent communication and engagement from network businesses with customers on their export services provides an excellent avenue to increase both trust and affordability.

We support the AER’s statement that ‘the imposition of a static zero limit should be a rare event that happens in exceptional circumstances only.’

Reliable and accurate data allows decision-makers and advocates to identify emerging issues, draft solutions and evaluate their impacts

Despite its name, function, and intent, our understanding is that during the market disfunction in June 2022, the Administered Price Cap did not actually cap or reduce prices. As a result, this letter, representing our submission on this rule change, makes three primary points.

Wholesale market monitoring is an essential function for a well-regulated electricity market – particularly at this point in time given the recent market suspension, rising consumer costs, and several market design changes underway. Accordingly, Energy Consumers Australia agrees with the Department on all issues raised in the Consultation.