Value

I pay a fair share for the energy I use

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Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 1 - 9 of 106 results
Illustration of young girl reading book outside house
Grants Archive
26 February 2026
Tariff-Tracking, energy price and market analysis post price resets in July 2023, 2024 and 2025
The project produces analysis of changes to energy prices. It informs regulators, policy-makers and consumer advocates about price changes, trends and issues arising in the NEM retail markets to inform regulatory and policy processes. The project ensures that residential consumers are knowledgeable about changes to energy prices and market developments.
Close-up photo of hands wearing red and black gloves, checking pipes
Submission
20 February 2026
2 min read
Submission to the Australian Energy Regulator (AER) on Australian Gas Networks (SA) and Evoenergy (ACT) draft decision and revised access arrangement proposals
Our submission to the Australian Energy Regulator (AER) outlines our position on the AER’s draft decisions regarding Australian Gas Networks and Evoenergy's proposals.
Photo of a kookaburra sitting on an electrical wire
Submission
19 February 2026
2 min read
Submission to the AEMC on the Integrated System Plan (ISP) Framework Review Consultation Paper
We make several practical recommendations to the Australian Energy Market Commission (AEMC) to improve the Integrated System Plan and strengthen its focus on consumers.
Photo of a power line on a grassy hill, surrounded by green trees and a bright blue sky
Submission
13 February 2026
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Electricity pricing for a consumer-driven future draft report
Energy Consumers Australia (ECA) welcomes the Australian Energy Market Commission’s (AEMC) Pricing Review and its ambition to modernise electricity pricing, so it delivers fair and sustainable outcomes as the energy system evolves.
Photo of an electrical tradesperson in a hard hat, standing on a power pole against a bright blue sky
Submission
30 January 2026
2 min read
Submission to the Commonwealth Department of Climate Change, Energy, Environment & Water on the Prohibiting Energy Market Misconduct Review
Read our comment on the Strengthening the Prohibiting Energy Market Misconduct provisions in the Competition and Consumer Act 2010 (CCA) consultation.
Close-up photo of data on a black background
Submission
29 January 2026
2 min read
Submission to the Australian Energy Market Commission (AEMC) and the Reliability Panel on the 2026 Reliability Standard and Settings Draft Report
Our submission to the Australian Energy Market Commission (AEMC) asserts that current wholesale market settings remain much higher than necessary to maintain reliability.
Close-up photo of electricity meters
Submission
29 January 2026
2 min read
Submission to NSW DCCEEW on NSW Retail Electricity Tariff Reform Consultation
Our submission welcomes the NSW Department of Climate Change, Energy, the Environment and Water (DCCEEW)'s proposed reforms to retail electricity tariffs as an important step in strengthening consumer protections.
two men standing in front of distilling

Whipper Snapper is a distillery in Western Australia which, although unopposed to the idea of electrification, had already invested heavily in gas-based distilling equipment that was working well.

News
22 January 2026
8 min read
What small businesses are telling us about electrification – and what needs to change
Electrification is often considered a technical task: swap out a gas appliance, put in an electric one, and the job is done. But for small businesses, the reality can be very different.
Close-up photo of a stovetop gas burner underneath a pot; the burner's flame is burning bright blue.
Submission
15 January 2026
2 min read
Submission to the AEMC's Draft Determination on Customer-initiated gas abolishment and disconnection
We support the Australian Energy Market Commission (AEMC)'s draft determination to improve clarity for households and small businesses seeking to cease gas use. Clearer information about retail contract termination is needed, to help ensure certainty for consumers about billing, liability and safety.

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