Value

I pay a fair share for the energy I use

Explore Value:

Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 1 - 9 of 127 results
Photo of transmission line in Australian bushland.
Submission
27 July 2026
2 min read
Submission to the Australian Energy Regulator (AER) on the 2026 Draft Rate of Return Instrument
The rate of return, and associated parameters, must be set at the lowest possible level that can reliably attract investment.
Photo of an electrician installing solar panels on a rooftop.
News
23 July 2026
2 min read
Statement in response to AEMC Integrated System Plan framework discussion paper
Energy Consumers Australia response to the AEMC Integrated System Plan framework discussion paper.
Illustration of young girl reading book outside house
Grants Archive
21 July 2026
Open market monitoring project: Understanding strategic and algorithmic bidding behaviour in the NEM.
Growing NEM bidding complexities, including auto-bidding, has introduced new dynamics into NEM pricing and hence consumer outcomes. This project develops methods for exploring participant bidding strategies and detecting potentially market-moving patterns such as tacit or algorithmic collusion, implemented alongside open-source online monitoring tools to assist market monitoring.
Photo of a car charging kerbside on a street in Port Adelaide, South Australia. The white car is connected to an electric vehicle charger situated on the footpath, in front of a shop.
News
16 July 2026
3 min read
‘A levelling of the playing field’: ECA hails today’s final determination on network planning as a win for consumers and the energy transition
Media release: Energy Consumers Australia (ECA) welcomes today's final determination on Enhancing Distribution Network Planning and Reporting as a key milestone in Australia's energy transition that could lead to significant benefits for all consumers.
Photo of glass ceiling, interior, Chadstone Shopping Centre
Submission
10 July 2026
2 min read
Submission to the Victorian Department of Energy, Environment and Climate Action (DEECA) on Reforming Prices for Customers in Victorian Embedded Networks
​Around 174,000 households and 20,000 small businesses across Victoria buy electricity and gas through private embedded network arrangements. Our submission calls for a regulatory framework that ensures protections do not depend on where a consumer lives or how their energy is supplied.
Illustration of young girl reading book outside house
Grants Archive
03 July 2026
Techno-economic assessment of data centre growth and impact on consumer bills
This project aims to understand the growing data centre demand, quantify its potential flexibility, and model its system impacts across plausible scenarios. This understanding is critical for avoiding undesirable increases in operational and investment costs, while ensuring system reliability. The ultimate aim is to assess the implications for consumer bills.
Illustration of young girl reading book outside house
Grants Archive
03 July 2026
Submission to the Australian Energy Regulator: Network Resilience Guidelines Consultation Paper
This project will develop a consumer-focused submission responding to the AER's June 2026 network resilience guidelines consultation paper. The guidelines will shape how proposed electricity network resilience expenditure is assessed under the National Electricity Rules, with potential implications for consumer bills, service reliability and regulatory accountability. Drawing on our experience as independent consumer representatives on network panels, our submission will provide evidence-based recommendations to help ensure resilience spending is genuinely needed, justified and costs fairly allocated. Our submission will emphasise requirements for consumers be confident that the AER approved resilience expenditure is prudent and efficient and in consumer interests
Photo of transmission towers against a blue sky filled with clouds, in an Australian rural landscape.
News
26 June 2026
7 min read
One of the highest impact decisions for home energy bills is about to be made. Here’s why it matters
This will be one of the highest impact decisions for household energy bills in the coming years, potentially saving consumers billions of dollars. Find out about the Regulated Rate of Return, and why it matters.
Person using home battery to charge their electric vehicle.
News
25 June 2026
2 min read
Consumers leading the clean energy transition, but further reform needed: ECA responds to release of 2026 ISP
Media release: Today’s release of the Australian Energy Market Operator’s (AEMO) 2026 Integrated System Plan (ISP) reveals that rooftop solar and home batteries will continue to be a major driver of the nation's energy transition. However, we're calling for network regulation reform to optimise every dollar spent on the transition.

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