Commentary | August 16, 2016
Last chance to get energy policy right
The success of our transition to a cleaner economy may well depend on the market's capacity to embrace this change and provide real choice to consumers.
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Featured Posts Main Feature Media release | December 2, 2021
Energy retailers must do more for customers struggling with debt in the wake of the pandemic
We are seeing larger energy debts and more people owing a debt to their retailer. Yet less people are on hardship programs.Continue reading
Featured Posts Main Feature Media release | December 2, 2021
Energy retailers must do more for customers struggling with debt in the wake of the pandemic
We are seeing larger energy debts and more people owing a debt to their retailer. Yet less people are on hardship programs.Continue reading
Commentary Featured Posts Main Feature | November 29, 2021
The energy divide begins at home. These figures explain why.
When it comes to the benefits of energy efficient housing Australia has a significant inclusion problem.Continue reading
Announcements Featured Posts Main Feature | November 19, 2021
Insights to help improve networks’ consumer engagement
There is a new standard of excellence and engaging in knowledge sharing is important to ensure all networks deliver the services that consumers want.Continue reading
Commentary Featured Posts Main Feature | November 15, 2021
Small business, big impact
Our Energy Consumer Behaviour Survey tells us nearly twice as many small businesses have installed rooftop solar as households in the last 12 months.Continue reading
Latest News
Announcements | August 1, 2016
Grants announcement – June 2016
ECA has advanced the application deadline for the next round to 8 September 2016, recognising there are a number of grant recipients with projects expiring at the end of the year. The Board will consider applications from the September 2016 round at its meeting on 21 October 2016.
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Media release | August 1, 2016
Realising the consumer benefits of the energy transformation
The Consumer Action Law Centre has published a significant and important report, Power Transformed: Unlocking effective competition and trust in the transforming energy market.
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Media release | July 27, 2016
Consumers and small business say energy not ”value for money”: New national energy consumer study
Energy Consumers Australia today published the results of its first survey of the attitudes and activity of residential and small business consumers.
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Commentary | June 28, 2016
Regional listening tour: Cairns audio summary
Craig Memery from Energy Consumers Australia gives a summary of the main discussion points in the Cairns consultation of our regional listening tour.
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Announcements | June 23, 2016
Regional listening tour consultations
To help Energy Consumers Australia (ECA) understand the perspectives of Australian households and small businesses, we held a series of community consultations in April, May and June 2016.
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Commentary | June 23, 2016
Regional listening tour: Mullumbimby audio summary
Craig Memery from Energy Consumers Australia gives a summary of the main discussion points in the Mullumbimby consultation of our regional listening tour.
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Commentary | June 23, 2016
Regional listening tour : Ipswich audio summary
Keith Besgrove from Energy Consumers Australia gives a summary of the main discussion points in the Ipswich consultation of our regional listening tour.
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Commentary | June 10, 2016
Regional listening tour: Tamworth audio summary
Nefley Hetherington from Energy Consumers Australia gives a summary of the main discussion points in the Tamworth consultation of our regional listening tour.
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Media release | June 9, 2016
New research on energy disconnections proves the value of business collaboration with consumer groups
A new report from the St Vincent de Paul Society provides critical new insights about which households are being disconnected from electricity for not paying their bill.
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