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Energy retailers must do more for customers struggling with debt in the wake of the pandemic

We are seeing larger energy debts and more people owing a debt to their retailer. Yet less people are on hardship programs.
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Grants announcement – June 2016

ECA has advanced the application deadline for the next round to 8 September 2016, recognising there are a number of grant recipients with projects expiring at the end of the year. The Board will consider applications from the September 2016 round at its meeting on 21 October 2016.

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