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Submission to the Energy Charter Independent Accountability Panel Issues Paper

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Energy Consumers Australia

The Energy Charter Accountability Panel has undertaken consultation on their Issues Paper and the 2019 Disclosures from signatories to the Charter. The Energy Charter was developed in consultation with a range of energy industry stakeholders and signatories commit to go beyond the minimum standards to deliver improved customer outcomes. Overall, we are pleased with the progress the companies who made the significant commitment to sign up to The Energy Charter have made in the first year.

The 18 companies that are the founding signatories of The Energy Charter have created an important new platform for change in the energy sector that delivers better outcomes for Australian households and businesses. Ten months after The Energy Charter was launched in January 2019, the companies have now made their first public disclosures as part of the first accountability phase of the initiative.

Overall, we are pleased with the progress the companies who made the significant commitment to sign up to The Energy Charter have made in the first year. The disclosures and the public statements by CEOs contain information which has not previously been in the public domain. Our submission identifies examples of information that has been disclosed against the five principles, which we believe is significant and worthy of reflection by the Independent Accountability Panel (Panel). There are also clear areas for the companies to focus on in the coming year.

The full submission can be read here.

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