Who we are
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system.
Latest news
Featured Posts Main Feature Media releases | July 26, 2024
First Nations-led project invites energy suppliers to be part of the solution
A new, first-of-its-kind First Nations-led research project has launched today, to improve energy security and consumer protections for customers accessing electricity services through pre-payment arrangements.
Continue readingFeatured Posts Main Feature Media releases | July 19, 2024
Statement on the Consumer Reforms announced by Energy Ministers
Read our statement on the consumer reforms announced by Energy Ministers.
Continue readingLatest publications
Submissions | July 24, 2024
Submission to the Essential Services Commission Issues Paper – Review of Energy Retail Code of Practice
Read our submission to the Essential Services Commission’s Issues Paper – Review of Energy Retail Code of Practice.
Continue readingSubmissions | July 15, 2024
Submission to the Victorian Government’s proposed regulations for Minimum (Energy Efficiency) Standards for Rental Properties
Read our submission on the Victorian Government’s proposed Regulations for Minimum Standards for Rental Properties and Rooming Houses.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
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Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.