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Document
23 December 2025
Submission to the Australian Energy Regulator (AER) Consultation Paper on Retail Guidelines Review
Our submission supports improvements to the Retail Guidelines while acknowledging that persistent consumer issues largely arise from structural market features.
News
22 January 2026
What small businesses are telling us about electrification – and what needs to change
Electrification is often considered a technical task: swap out a gas appliance, put in an electric one, and the job is done. But for small businesses, the reality can be very different.
Research
23 November 2022
What Australians really think about energy efficient housing
This report, jointly commissioned by ECA and Renew, explores the views of Australians towards energy efficient housing and related issues.
29 November 2022
Submission to the AER on the Default Market Offer Prices 2023-24 Issues Paper
As the AER acknowledges, the current market has only amplified the significance of the DMO as a tool to protect consumers from unreasonably high prices.
09 December 2022
Submission to the AER Issues Paper on the Review of the Regulatory Framework for Flexible Export Limit Implementation
Energy Consumers Australia recommends that the AER ensures that distribution network service providers (DNSPs) approach to the roll-out of flexible exports is transparent and communicated in a clear and understandable manner to both industry (including solar retailers and installers) and consumers.
Research
13 December 2022
Consumer Pricing Preferences Report
We have commissioned qualitative research into how Australians manage their energy bills and what their preferences are.
Events
13 December 2022
BSL Talks – PowerPain: Opportunities to reduce energy stress
Energy Consumers Australia Chief Executive Officer Lynne Gallagher delivered this presentation to the Brotherhood of St. Laurence BSL Talks
15 December 2022
Submission to the AER Draft on Ring-fencing Guideline Electricity Transmission - Version 4
As the dispatchable storage market is in its early stages of development with several technical, commercial, social and regulatory barriers to overcome, it makes sense to consider how network service providers (NSPs) can play a valuable role to help further develop this niche.
21 December 2022
Submission to the AER on Review of Consumer Protections For Future Energy Services
We are pleased to see the proposed three models in the review paper aim to address this change, and at times propose ambitious steps away from the status quo to consider consumer protections in a new light
22 December 2022
Submission to the Energy Security Board’s Transmission Access Reform Directions Paper
This reform is crucial to ensuring the market is designed in a way that aligns with the Integrated System Plan and that the market appropriately signals the right combination of new renewable energy generation, new storage and firming resources, and new transmission.

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