Research

Energy Consumers Australia conducts a range of research with consumers, from our Consumer Energy Report Card survey (with SEC Newgate) and related analysis reports, to focus groups and vox pops with people across the country. We produce our own policy reports and we also commission expert research when there is an evidence-base gap to enable our ongoing advocacy for households and small businesses.

Showing 48 - 56 of 56 results
13 June 2024
3 min read
Small Business Retail Tariff Tracker June 2024
Building the evidence base of the energy costs facing small and medium enterprises.
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14 June 2024
7 min read
Past Energy Consumer Surveys
The most comprehensive ongoing research study of the attitudes and activity of residential and small business energy consumers in Australia.
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03 July 2024
2 min read
PowerUp: Consumer voices in the energy transition
The PowerUp research project aimed to understand consumer needs, values and expectations of Consumer Energy Resources (CER) integration and the wider energy transition, and to elevate consumer voices in how CER evolves.
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27 August 2024
2 min read
Analysis: Cost-reflective network tariffs aren’t very cost-reflective
Our analysis shows 'cost-reflective' tariffs don't necessarily reflect distribution network costs - and it's unclear whether transferring all customers to a ‘cost-reflective’ network tariff will lead to lower energy network costs for consumers.
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13 September 2024
2 min read
Turning down the gas: Reducing consumer risk
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
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29 November 2024
2 min read
Community Listening
Our vox pops with household and small business energy consumers across Australia.
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Photo of three generations of people sitting together, looking at a laptop on the counter of a cafe or restaurant.
01 December 2024
2 min read
Preliminary report: Outcomes-based regulation: Proposing an overarching ‘consumer duty’ within the regulation of essential services
As Australia’s energy system evolves, there’s growing support for a new approach to consumer protection—one that shifts responsibility from consumers to providers. We commissioned this report to explore the concept of outcomes-based regulation in essential services and the opportunities that may lie ahead for our energy future.
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03 December 2024
2 min read
Consumer Energy Report Card: Consumer perspectives on Australia's energy transition
Read the first report from our new Consumer Energy Report Card survey, about consumer perspectives on Australia's energy transition.
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16 January 2025
2 min read
Consumer Energy Report Card: Consumer knowledge of electricity pricing and responsiveness to price signals
Read our latest report in the Consumer Energy Report Card series, which illustrates how consumers are responding to dynamic pricing.
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