New Consumer Energy Report Card

Our new report, based on a survey of over 4,500 households, looks at motivations behind battery adoption and interest in Virtual Power Plants (VPPs).

Our 7 targets

Each of these must be true for a modern energy system operating in a just society. 

Read about our targets
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Equity

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I pay a fair share of the energy transition.
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Value

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I pay a fair share for the energy I use.
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Agency

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I can make optimal energy decisions.
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Ownership

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I benefit from the energy transition.
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Control

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I can manage my energy consumption.
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Justice

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I have the energy I need.
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Representation

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I have powerful advocates working in my long-term interests.
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Latest news

Photo of a parent with a child in their lap, sitting in a living area, looking at a white paper bill with a concerned expression.
News
24 August 2026
2 min read
Joint letter to AER and Energy Ministers: Rate of Return Instrument
Joint letter from consumer groups and the social sector, addressed to the Australian Energy Regulator (AER) and Energy Ministers, regarding the Rate of Return Instrument.
Photo of suburban Brisbane street, featuring power lines, a parked car and rows of houses.
News
24 August 2026
2 min read
Billion-dollar premium driving cost-of-living pressures: consumer, small business and social sectors
Media release: Consumer, small business and social sector groups are calling for the energy regulator to take urgent action on the energy network premium helping drive needless cost-of-living pressures.
Photo of a person using an energy app, facing away from the camera. They are wearing a green fluffy jumper and standing in front of solar panels. Their hands, holding a phone, and some of their hair is in shot.
News
11 August 2026
2 min read
“Significant savings and trust are on the line”: Energy Consumers Australia
Media release: Australian households with solar and batteries could be missing out on significant savings from Virtual Power Plants, as energy companies struggle to earn the trust of consumers. Our new report shows why a consumer duty and fairer rewards are overdue.

Are you a household or small business?

Check out our information on some of the most common issues and interests that consumers have about energy.

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