This research on effective consumer advice models was carried out by the Australian Energy Foundation under the Energy Consumers Australia Grants Program.
Improving transparent communication and engagement from network businesses with customers on their export services provides an excellent avenue to increase both trust and affordability.
This submission focuses exclusively on Chapter 4 of the Stage 3 Draft Report on the regulatory treatment of concessional finance in the National Electricity Rules.
We appreciate the opportunity to make this further submission on the proposal to allow network charges to be deferred.
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