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News
30 October 2025
From the CEO: October 2025
Learn more about the impact of our Grants Program and new opportunities for funding, as discussed in our October newsletter by our CEO, Brendan French.
News
28 July 2025
New report reveals scale of energy hardship in Australia
Media release: A new Energy Consumers Australia report shows 1 in 5 Australian households are vulnerable to, or are experiencing, some form of energy hardship - with renters disproportionately affected.
Research
14 August 2025
Submission to the Australian Energy Market Commission (AEMC) on Improving the application of concessions to bills draft determination
Concessions are a critical safeguard for households experiencing vulnerability or hardship, yet the current system is fragmented and relies on complex manual processes.
Research
31 October 2025
Submission to the AER's consultation on Network performance reporting for regulating electricity and gas networks
Together with the Australian Council of Social Service (ACOSS), we recognise the value of the Australian Energy Regulator (AER's) network performance reporting - but we think it can be improved.
Research
29 October 2025
Submission to the Australian Energy Market Commission (AEMC) on Updating the Regulatory Framework for Gas Connections Draft Determination and Draft Rule
As gas demand continues to fall, the rules governing how new connections are priced need to keep pace with this change.
Research
28 October 2025
Submission to the Australian Energy Market Commission (AEMC) on Gas Networks in Transition rule changes consultation paper
Gas networks are facing structural decline as households and small businesses switch to electricity - but the National Gas Rules were written for a period of network expansion and no longer reflect this reality.
21 March 2025
Smart meters: what you need to know
You may have heard about smart meters, but do you know why they are being rolled out to everyone in Australia? In this article, we’ll give you an overview of the technology and what it can mean for you.
Grants
30 September 2025
Making energy informed decisions when purchasing household appliances
Consumer Policy Research Centre found that clearer labelling about the energy efficiency ratings of large appliances at the point of sale would help consumers make more informed choices that save them money and energy.
Grants
30 May 2024
Keeping the Community in Community Batteries
A grant from Energy Consumers Australia set to understand how to get the most of neighbourhood batteries for consumers.
Grants
19 June 2025
Rank the Energy Retailer 2025
Financial counsellors report that energy retailers' hardship teams vary greatly in their approaches to people who are in energy debt and seek to enter hardship programs.

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