Energy Networks Australia has released a report highlighting how networks are adopting new and innovative approaches to support customers.
The decision by energy networks in New South Wales, Victoria and South Australia to shield consumers in financial hardship from energy bill pressure during the COVID-19 pandemic is positive.
CEO Lynne Gallagher has called for energy companies to move swiftly and enact measures to protect consumers during the COVID-19 pandemic.
Energy companies’ response to COVID-19 must be rapid, coordinated and ambitious to protect consumers
Energy Consumers Australia CEO Lynne Gallagher welcomed the call for the energy sector to relieve pressures on energy consumers.