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The national voice for residential and small business energy consumers.

We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.

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What we do

Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.

We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.

Our vision for the market

Affordable energy for households and small businesses.

Individualised energy services that give consumers choice and control.

Optimised energy system that minimises cost to consumers.

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Consumers driving change

Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.

Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.

Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.