Project summary
The ‘Rank the Energy Retailer’ report provides insight and analysis into the efficacy of energy retailer practices when supporting customers experiencing financial hardship, based on national financial counsellor survey data. Combined with secondary data from regulators, this project will improve industry approaches to hardship and remove barriers to affordable energy.
Page last updated:
08 July 2025
Grant outputs
Explore links to outputs and outcomes from the grant process, including websites, reports and videos.