Consumer Action Law Centre

Good Choice/Bad Choice - fair access to the benefits of a competitive retail energy market for domestic consumers

Financial year

2016/17

Topic

Consumer protections

Consumer type

Households

Grant amount

$169,545

Jurisdiction

National Electricity Market (NEM), VIC

Status

Completed

Project summary

For market participants and governance bodies to recognise that market and product complexity is stifling consumer benefit and consumer protections need to be appropriate to allow for effective engagement.

Page last updated: 23 May 2025

Grant outputs

Explore links to outputs and outcomes from the grant process, including websites, reports and videos.

AP 880 - CALC response to Vic BSO

consumer-action-response-to-vic-bso.pdf (PDF, 88.20KB)

AP 880 - CALC - editorial re BSO

consumer-action-editorial-re-bso.pdf (PDF, 127.22KB)

AP 880 - CALC sub to ESCV - new customer entitlements

calc-to-escv-new-customer-entitlements.pdf (PDF, 127.26KB)

AP 880 - CALC sub to ESCV on exempt selling

consumer-action-to-escv-on-exempt-selling.pdf (PDF, 83.54KB)

AP 880 - CALC to ACCC REPI Issues Paper

calc-to-accc-repi-issues-paper.pdf (PDF, 197.52KB)

AP 880 - CALC response to ACCC REPI prelim report

calc-response-to-accc-repi-prelim-report.pdf (PDF, 180.16KB)

AP 880 - CALC to DELWP Independent Review Consultation

calc-to-delwp-independent-review-consultation.pdf (PDF, 173.93KB)

AP 880 - CALC to ESC draft audit guideline for energy businesses

calc-to-esc-draft-audit-guideline-for-energy.pdf (PDF, 66.79KB)

AP 880 - CALC to ESC Draft Charter Consultation

calc-to-esc-draft-charter-consultation.pdf (PDF, 88.71KB)

AP 880 - CALC to AEMC Rule Change fixed-benefit period

calc-to-aemc-rule-change-end-fixed-benefit-period.pdf (PDF, 129.65KB)

AP 880 - CALC sub to ESCV fair energy contracts

calc-sub-to-escv-fair-energy-contracts.pdf (PDF, 122.28KB)

AP 880 - CALC sub to review of EWOV Sept 2019

calc-sub-to-review-of-ewov-sept-2019.pdf (PDF, 170.96KB)

AP 880 - CALC response to post 2025 market design issues paper

calc-response-to-post-2025-market-design-issues-paper.pdf (PDF, 86.27KB)

AP 880 - CALC sub on Energy Market Misconduct Bill Oct19

calc-sub-on-energy-market-misconduct-bill-oct19.pdf (PDF, 78.42KB)

Contact the grants team

Phone

02 9220 5500

grants@energyconsumersaustralia.com.au