Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Latest news
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Featured Posts Main Feature Media releases | August 2, 2024
Carmel Franklin announced as new Board member for Energy Consumers Australia
Carmel Franklin has joined the Board of Energy Consumers Australia (ECA), the independent, national voice for residential and small business energy consumers.
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Featured Posts Main Feature Media releases | July 26, 2024
First Nations-led project invites energy suppliers to be part of the solution
A new, first-of-its-kind First Nations-led research project has launched today, to improve energy security and consumer protections for customers accessing electricity services through pre-payment arrangements.
Continue readingLatest publications
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Submissions | August 28, 2024
Submission to the Australian Energy Market Commission (AEMC) Draft Terms of Reference for Review of Electricity Pricing for a Consumer-Driven Future
We support the AEMC’s review of electricity pricing for a consumer-driven future, because the current state is leading to poor consumer outcomes and is unlikely to be fit for purpose long term. Read our submission.
Continue reading![](https://energyconsumersaustralia.com.au/wp-content/uploads/website-header-smart-meter-hand-yellow-glove-300x157-1.jpg)
Featured publication Hero publication Our research | August 27, 2024
Analysis: Cost-reflective network tariffs aren’t very cost-reflective
Our analysis shows ‘cost-reflective’ tariffs don’t necessarily reflect distribution network costs – and it’s unclear whether transferring all customers to a ‘cost-reflective’ network tariff will lead to lower energy network costs for consumers.
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
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Affordable energy for households and small businesses.
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Individualised energy services that give consumers choice and control.
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Optimised energy system that minimises cost to consumers.
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Share your story
Share your story with us and we'll ensure your views are reflected in the big decisions and public debates.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.