New Consumer Energy Report Card

Our new report, based on a survey of over 4,500 households, looks at motivations behind battery adoption and interest in Virtual Power Plants (VPPs).

Our 7 targets

Each of these must be true for a modern energy system operating in a just society. 

Read about our targets
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Equity

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I pay a fair share of the energy transition.
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Value

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I pay a fair share for the energy I use.
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Agency

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I can make optimal energy decisions.
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Ownership

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I benefit from the energy transition.
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Control

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I can manage my energy consumption.
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Justice

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I have the energy I need.
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Representation

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I have powerful advocates working in my long-term interests.
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Latest news

Photo of a person using an energy app, facing away from the camera. They are wearing a green fluffy jumper and standing in front of solar panels. Their hands, holding a phone, and some of their hair is in shot.
News
11 August 2026
2 min read
“Significant savings and trust are on the line”: Energy Consumers Australia
Media release: Australian households with solar and batteries could be missing out on significant savings from Virtual Power Plants, as energy companies struggle to earn the trust of consumers. Our new report shows why a consumer duty and fairer rewards are overdue.
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News
29 July 2026
5 min read
From the CEO: July 2026
Read in our July newsletter about the benefits and opportunities that a consumer duty model provides.
Photo of a person in a white shirt's arm, knocking on a door.
News
28 July 2026
2 min read
Statement in response to ACCC unsolicited selling and lead generation report
Media release: our response to the ACCC's unsolicited selling and lead generation report.

Are you a household or small business?

Check out our information on some of the most common issues and interests that consumers have about energy.

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