Research

Energy Consumers Australia conducts a range of research with consumers, from our Consumer Energy Report Card survey (with SEC Newgate) and related analysis reports, to focus groups and vox pops with people across the country. We produce our own policy reports and we also commission expert research when there is an evidence-base gap to enable our ongoing advocacy for households and small businesses.
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Photograph of rooftops in a rural Victorian neighbourhood, with gum trees in the background. The rooftop in the foreground has solar panels on it.
Featured
12 June 2025
2 min read
Report: Opportunities for CER participation in wholesale markets and grid services
Our new report, commissioned with Rennie Advisory, shows how international solutions can lower electricity prices and energy system costs, through better integrating Consumer Energy Resources (CER), like household solar and batteries, and demand response into our National Electricity Market (NEM).
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Photo of a parking sign with 3P and 24P written on it, timed hours and a graphic of an electric vehicle with the words 'only while charging'.
Featured
24 July 2025
2 min read
Creating accessible and affordable public EV charging networks for Australia
This report makes initial recommendations on the roles, responsibilities, and regulatory settings for ensuring Australia’s public electric vehicle (EV) charging infrastructure is affordable and accessible for all consumers.
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23 November 2022
2 min read
What Australians really think about energy efficient housing
This report, jointly commissioned by ECA and Renew, explores the views of Australians towards energy efficient housing and related issues.
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26 March 2024
2 min read
Unlocking the Value of Community-Scale Storage for Consumers
We commissioned the Brattle Group to conduct initial research into the ‘missing middle’ in the storage market: community-scale batteries.
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07 December 2023
2 min read
Understanding the Energy Divide
Our latest explainer unpacks what is driving the energy divide and how to address it.
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13 September 2024
2 min read
Turning down the gas: Reducing consumer risk
We commissioned Dynamic Analysis to provide insight into the direction of network prices for Jemena’s gas customers in New South Wales. Read the report.
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04 April 2024
2 min read
Talking to consumers about energy bill reduction
Our latest consumer information research details qualitative insights from households and small businesses about energy bill reduction.
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02 March 2023
2 min read
Supporting demand flexibility in the energy transition
Demand flexibility has tremendous potential to lower energy costs and improve affordability.
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10 August 2023
3 min read
Stepping Up: A smoother pathway to decarbonising homes
Find out what the cost impacts of electrification for consumers will be.
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06 December 2017
2 min read
State of Play: Quantifying the competitive outcomes of retailing in the NEM
Energy Consumers Australia commissioned Finncorn Consulting to undertake research to understand the drivers of retailer business models.
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18 March 2021
3 min read
Social Licence for Control of Distributed Energy Resources
To help decision makers, we commissioned CutlerMerz to develop a framework on how to create and maintain a social licence with the community to improve consumer acceptance of DER integration policies.
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