Research

Energy Consumers Australia conducts a range of research with consumers, from our Consumer Energy Report Card survey (with SEC Newgate) and related analysis reports, to focus groups and vox pops with people across the country. We produce our own policy reports and we also commission expert research when there is an evidence-base gap to enable our ongoing advocacy for households and small businesses.
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Photo of a parking sign with 3P and 24P written on it, timed hours and a graphic of an electric vehicle with the words 'only while charging'.
Featured
24 July 2025
2 min read
Creating accessible and affordable public EV charging networks for Australia
This report makes initial recommendations on the roles, responsibilities, and regulatory settings for ensuring Australia’s public electric vehicle (EV) charging infrastructure is affordable and accessible for all consumers.
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Photograph of rooftops in a rural Victorian neighbourhood, with gum trees in the background. The rooftop in the foreground has solar panels on it.
Featured
12 June 2025
2 min read
Report: Opportunities for CER participation in wholesale markets and grid services
Our new report, commissioned with Rennie Advisory, shows how international solutions can lower electricity prices and energy system costs, through better integrating Consumer Energy Resources (CER), like household solar and batteries, and demand response into our National Electricity Market (NEM).
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27 August 2024
2 min read
Analysis: Cost-reflective network tariffs aren’t very cost-reflective
Our analysis shows 'cost-reflective' tariffs don't necessarily reflect distribution network costs - and it's unclear whether transferring all customers to a ‘cost-reflective’ network tariff will lead to lower energy network costs for consumers.
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Aerial view of solar farm
30 August 2021
3 min read
Australia’s Energy Transition: A Snapshot of the Changing Policy Landscape
This report provides visibility on energy policies in all jurisdictions to give a better understanding of the overall impacts on consumers and the system.
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27 July 2021
2 min read
Community Attitudes to Rooftop Solar and the AEMC's Proposed Reforms
The report finds that 69% of Australians feel positively about the proposed reforms with only 6% viewing them negatively.
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29 November 2024
2 min read
Community Listening
Our vox pops with household and small business energy consumers across Australia.
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13 December 2022
2 min read
Consumer Pricing Preferences Report
We have commissioned qualitative research into how Australians manage their energy bills and what their preferences are.
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14 January 2021
2 min read
Consumer Values, Expectations and Needs
This initiative is to ensure we have an energy transition led by consumer choice and values which will deliver a future in which energy is affordable and system security and reliability is sustainable.
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15 August 2019
2 min read
Effectiveness of Household Energy Efficiency Interventions in Advanced Economies
The project featured a systematic review of published household energy efficiency interventions in advanced economies to assess what works and what doesn’t work.
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19 October 2023
2 min read
Enabling Energy Justice through Place-Based Approaches to Expanding Transmission Infrastructure
Learn more about the role of social licence and transmission infrastructure expansion.
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28 October 2021
2 min read
Energy Consumer Behaviour Survey Findings: October 2021
Check out some key results from our inaugural 2021 Energy Consumer Behaviour Survey here.
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