Energy Consumers Australia has welcomed the announcement by the Prime Minister Malcolm Turnbull today that the Australian Government will be directing the Australian Competition and Consumer Commission (ACCC) to review the competitiveness of the retail electricity market.Continue reading
Energy Consumers Australia is heartened by a range of measures announced by AGL CEO and Managing Director Andy Vesey today to improve outcomes for low-income and vulnerable households.Continue reading
This submission responds to the questions and observations in the Preliminary Report, drawing on the evidence we gather through our research into the lived experience of Australia’s households and small businesses in the National Electricity Market (NEM).Continue reading
Energy Consumers Australia welcomes the opportunity to contribute to the work of the independent panel conducting a review of electricity and gas retail markets in Victoria (the Review). As Victoria […]Continue reading
What we do
Energy Consumers Australia promotes the long-term interests of consumers with respect to the price, quality, safety, reliability and security of supply of energy services.
We are an independent organisation created by the Council of Australian Governments to give residential and small business energy consumers a national voice in the energy market. We conduct research and analysis, identify issues and work with other consumer organisations, ombudsmen, energy companies, regulators and governments to improve outcomes for consumers.
Listening to consumers, researching their needs and preferences.
Advocating for a more responsive and inclusive energy market.
Grant funding consumer advocacy and research.