The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
The National Energy Guarantee can work with other policies to deliver better outcomes for consumers as we transition to a cleaner energy system.Continue reading
Abolishing the Limited Merits Review framework for network revenue decisions places greater emphasis on the need for network businesses to consult consumers.Continue reading
Energy Consumers Australia initiated the Small and Medium Enterprise (SME) Retail Tariff Tracking Project (the Project) in April 2016, because we recognise the need to know more about the energy costs being faced by small businesses.Continue reading
We welcome the opportunity to comment on the proposed Rule 48A. This paper sets out our general comments and responses to the questions posed in the consultation paper.Continue reading
What we do
Energy Consumers Australia promotes the long-term interests of consumers with respect to the price, quality, safety, reliability and security of supply of energy services.
We are an independent organisation created by the Council of Australian Governments to give residential and small business energy consumers a national voice in the energy market. We conduct research and analysis, identify issues and work with other consumer organisations, ombudsmen, energy companies, regulators and governments to improve outcomes for consumers.
Listening to consumers, researching their needs and preferences.
Advocating for a more responsive and inclusive energy market.
Grant funding consumer advocacy and research.