The national voice for residential and small business energy consumers.
We work to promote the long-term interests of energy consumers with respect to price, quality, safety, reliability and security.
Energy Consumers Australia CEO Rosemary Sinclair said the survey of 2,300 consumers, undertaken between 30 March and 6 April 2017, was consistent with the results of the previous surveys.Continue reading
Energy Consumers Australia has released a Discussion Paper on options to enable consumers to make more use of their electricity meter data.Continue reading
Concerns about electricity prices, the structure and presentation of retail offers, and a lack of transparency around prices and margins, means an in-depth review of the structure and competitiveness of the electricity market is timely.Continue reading
What we do
Energy Consumers Australia promotes the long-term interests of consumers with respect to the price, quality, safety, reliability and security of supply of energy services.
We are an independent organisation created by the Council of Australian Governments to give residential and small business energy consumers a national voice in the energy market. We conduct research and analysis, identify issues and work with other consumer organisations, ombudsmen, energy companies, regulators and governments to improve outcomes for consumers.
Listening to consumers, researching their needs and preferences.
Advocating for a more responsive and inclusive energy market.
Grant funding consumer advocacy and research.