Research

Energy Consumers Australia conducts a range of research with consumers, from our Consumer Energy Report Card survey (with SEC Newgate) and related analysis reports, to focus groups and vox pops with people across the country. We produce our own policy reports and we also commission expert research when there is an evidence-base gap to enable our ongoing advocacy for households and small businesses.
Showing 19 - 27 of 51 results
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15 December 2021
2 min read
Small Business Retail Tariff Tracker: Dec 2021
Building the evidence base of the energy costs facing small and medium enterprises.
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13 June 2024
3 min read
Small Business Retail Tariff Tracker June 2024
Building the evidence base of the energy costs facing small and medium enterprises.
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15 June 2023
2 min read
Small Business Retail Tariff Tracker June 2023
Building the evidence base of the energy costs facing small and medium enterprises.
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19 December 2023
3 min read
Small Business Retail Tariff Tracker December 2023
Building the evidence base of the energy costs facing small and medium enterprises.
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30 November 2023
2 min read
Small Business Energy Communications Research
Discover our findings on how to communicate with and work alongside small businesses on energy issues.
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30 June 2019
2 min read
Scoping an effective voluntary industry guideline
AEF was engaged to develop an approach to an effective voluntary industry guideline to help households manage their energy usage and bills.
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22 March 2023
2 min read
Risks to gas consumers of declining demand
We engaged Boardroom Energy to better understand the 'Risks to gas consumers of declining gas demand'
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09 August 2021
3 min read
Resilient system, resilient communities: The Connections That Matter
A new report that examines the experiences of East Gippsland energy consumers before, during and after the 2019-20 bushfires to begin a conversation about resilience.
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Photo of a family sitting on a patio underneath exterior lighting, surrounded by lush green plants.
05 November 2025
2 min read
Report: Exploring a consumer duty for Australia’s energy market: models and suitability analysis on pricing, loyalty penalties and consumer energy resources
Following the preliminary report exploring the case for a consumer duty, these further reports from Jeannie Marie Paterson, Lauren Willis and Evgenia Bourova (Melbourne Law School) examine how a consumer duty could be designed and applied in practice to improve outcomes for energy consumers.
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