Value

I pay a fair share for the energy I use

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Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

Koala illustration
Showing 73 - 81 of 110 results
Submission
07 November 2024
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Including distribution network resilience in the National Electricity Rules (NER)
Our submission to the Australian Energy Market Commission (AEMC) on including distribution network resilience in the National Electricity Rules makes 5 recommendations. Read them here.
Photo of a sulphur-crested cockatoo sitting on a power line, looking to its right. in the background is a blurred yellow street sign for traffic lights.
Submission
24 July 2025
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Integrated Distribution System Planning rule change request consultation paper
This rule change request will require that Distribution Network Service Providers (DNSPs) make appropriate use of the data they have, and collect and utilise more data, to ensure the distribution network is ready to efficiently accommodate projected changes to the electrical grid.
Photo of an Australian urban street, in which you can see a power line supplying power to the three houses in shot. It is sunny and there is a bright blue sky in the background.
Submission
11 July 2025
2 min read
Submission to the Australian Energy Market Commission (AEMC) on The pricing review: electricity pricing for a consumer-driven future discussion paper
Our submission and commissioned report to the Australian Energy Market Commission (AEMC)'s pricing review discussion paper.
Close-up photo of gas stove with blue flame
Submission
29 October 2025
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Updating the Regulatory Framework for Gas Connections Draft Determination and Draft Rule
As gas demand continues to fall, the rules governing how new connections are priced need to keep pace with this change.
Photo of a person using a phone and holding a mug, standing next to a window. In the background is their living room.
Submission
31 July 2025
2 min read
Submission to the Australian Energy Market Commission (AEMC)'s draft determination on Improving the ability to switch to a better offer
Our submission to the AEMC calls for stronger action to help ensure consumers on older retail offers aren't subject to a 'loyalty tax'.
Submission
08 November 2024
2 min read
Submission to the Australian Energy Regulator (AER) about Default Market Offer prices 2025-26
Read our submission to the Australian Energy Regulator (AER) on the Default Market Offer (DMO), and why it's an important consumer protection tool.
Close-up photo of hands wearing red and black gloves, checking pipes
Submission
20 February 2026
2 min read
Submission to the Australian Energy Regulator (AER) on Australian Gas Networks (SA) and Evoenergy (ACT) draft decision and revised access arrangement proposals
Our submission to the Australian Energy Regulator (AER) outlines our position on the AER’s draft decisions regarding Australian Gas Networks and Evoenergy's proposals.
Photo of a blue sign against a blue sky with 'electric vehicle' written on it, in front of a street sign saying 'Franklin St'
Submission
12 June 2025
2 min read
Submission to the Australian Energy Regulator (AER) on CPU’s ring-fencing waiver application for providing kerbside EV charging infrastructure
Our submission to the Australian Energy Regulator (AER), relating to CitiPower, Powercor, and United Energy’s (CPU) ring-fencing waiver application for providing kerbside electric vehicle (EV) charging infrastructure.
Close-up photo of a hand with a calculator and Australian 50 and 100 dollar notes.
Submission
03 April 2025
2 min read
Submission to the Australian Energy Regulator (AER) on Default Market Offer (DMO) prices 2025-26 draft determination
Consumers continue to face unprecedented pressures from high energy costs and broader cost-of-living pressures, and consumer protection tools such as the DMO are even more important given this context.

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