Value

I pay a fair share for the energy I use

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Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 37 - 45 of 110 results
Photo of a sulphur-crested cockatoo sitting on a power line, looking to its right. in the background is a blurred yellow street sign for traffic lights.
Submission
24 July 2025
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Integrated Distribution System Planning rule change request consultation paper
This rule change request will require that Distribution Network Service Providers (DNSPs) make appropriate use of the data they have, and collect and utilise more data, to ensure the distribution network is ready to efficiently accommodate projected changes to the electrical grid.
Submission
07 November 2024
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Including distribution network resilience in the National Electricity Rules (NER)
Our submission to the Australian Energy Market Commission (AEMC) on including distribution network resilience in the National Electricity Rules makes 5 recommendations. Read them here.
Photo close-up of a person's hand holding a bill, with a calculator in frame on a nearby desk
Submission
14 August 2025
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Improving the application of concessions to bills draft determination
Concessions are a critical safeguard for households experiencing vulnerability or hardship, yet the current system is fragmented and relies on complex manual processes.
Close-up photo of a grey pipe with yellow tape and the word 'gas' on it, against a brick wall
Submission
28 October 2025
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Gas Networks in Transition rule changes consultation paper
Gas networks are facing structural decline as households and small businesses switch to electricity - but the National Gas Rules were written for a period of network expansion and no longer reflect this reality.
Submission
13 August 2024
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Enhancing the Integrated System Plan to Support the Energy Transition
A comprehensive review of regulations governing distribution system planning is needed. Read our submission.
Photo of a power line on a grassy hill, surrounded by green trees and a bright blue sky
Submission
13 February 2026
2 min read
Submission to the Australian Energy Market Commission (AEMC) on Electricity pricing for a consumer-driven future draft report
Energy Consumers Australia (ECA) welcomes the Australian Energy Market Commission’s (AEMC) Pricing Review and its ambition to modernise electricity pricing, so it delivers fair and sustainable outcomes as the energy system evolves.
Close-up photo of data on a black background
Submission
29 January 2026
2 min read
Submission to the Australian Energy Market Commission (AEMC) and the Reliability Panel on the 2026 Reliability Standard and Settings Draft Report
Our submission to the Australian Energy Market Commission (AEMC) asserts that current wholesale market settings remain much higher than necessary to maintain reliability.
Photo of transmission lines at sunset
Submission
31 October 2025
2 min read
Submission to the AER's consultation on Network performance reporting for regulating electricity and gas networks
Together with the Australian Council of Social Service (ACOSS), we recognise the value of the Australian Energy Regulator (AER's) network performance reporting - but we think it can be improved.
Submission
29 November 2022
2 min read
Submission to the AER on the Default Market Offer Prices 2023-24 Issues Paper
As the AER acknowledges, the current market has only amplified the significance of the DMO as a tool to protect consumers from unreasonably high prices.

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