Value

I pay a fair share for the energy I use

Explore Value:

Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 19 - 27 of 110 results
Submission
02 June 2023
2 min read
Submission to the Energy Security Board on the Transmission Access Reform: May 2023 Consultation Paper
Transmission access reform is vital to ensuring the market is designed appropriately.
Submission
23 June 2022
2 min read
Submission to the Energy Security Board on The Transmission access reform Consultation paper
Energy Consumers Australia supports the Congestion Market Mechanism (CMM) and Connection Zones with Connection Fees options in the Consultation Paper because they will deliver the benefits that effective transmission access reform offers.
Submission Solar Sharer Offer
Submission
03 December 2025
2 min read
Submission to the Department of Climate Change, Energy, the Environment and Water (DCCEEW) on the Solar Sharer Offer Consultation Paper 2025-26
We welcome the ambition for the Solar Sharer Offer to play a key role in maximising the benefits of abundant solar generation – and ensuring those benefits are shared equitably by all consumers.
Submission
20 October 2021
2 min read
Submission to the Commonwealth Government on the Competition and Consumer Regulations 2019 Post-Implementation Review
The Default Market Offer plays an important safety net role for consumers who have not or cannot engage with the market.
Photo of an electrical tradesperson in a hard hat, standing on a power pole against a bright blue sky
Submission
30 January 2026
2 min read
Submission to the Commonwealth Department of Climate Change, Energy, Environment & Water on the Prohibiting Energy Market Misconduct Review
Read our comment on the Strengthening the Prohibiting Energy Market Misconduct provisions in the Competition and Consumer Act 2010 (CCA) consultation.
Photo of apartment buildings with blue sky in the background.
Submission
11 August 2025
2 min read
Submission to the City of Sydney on proposed planning controls for the electrification of new development
We welcome the City of Sydney’s proposal to require all-electric systems in new residential accommodation and larger commercial buildings.
Submission
01 November 2023
2 min read
Submission to the Australian Energy Regulator Default Market Offer Prices 2024-25 Issues Paper
Read our submission to the AER on the Default Market Offer Prices 2024-25 Issues Paper
Submission AER DMO Issues Paper 25-26
Submission
03 December 2025
2 min read
Submission to the Australian Energy Regulator (AER)'s review of the Default Market Offer (DMO) issues paper 2026-27
Our response to the AER’s review of the Default Market Offer for 2026–27 calls for a genuine safety net for disengaged and vulnerable consumers, especially amid rising energy prices and cost-of-living pressures.
Submission
11 April 2024
2 min read
Submission to the Australian Energy Regulator (AER)'s Draft Determination on the Default Market Offer Prices 2024-25
While we're pleased to see the competition allowance left off the 2024-25 Draft Determination on the Default Market Offer Prices (DMO), it's clear the DMO isn't meeting its original intentions. Read our submission.

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