Value

I pay a fair share for the energy I use

Explore Value:

Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

Koala illustration
Showing 100 - 108 of 110 results
Enhance System Planning Project report
Grant
27 June 2025
2 min read
The Enhanced System Planning Project
Learn about a landmark collaborative research initiative aimed at improving electricity system planning in Australia beyond 2030 delivered by Centre for New Energy Technologies.
Grant
28 March 2022
4 min read
Tracking the cost of energy for a more transparent market
Energy Consumers Australia's Grants Program is funding Vinnies Victoria to track the cost of electricity and gas on behalf of consumers.
Grant
06 March 2023
3 min read
Unfinished Business Report by Business NSW
Small and medium-sized enterprises (SMEs) face considerable challenges to receiving good consumer outcomes in the energy sector.
News
08 December 2022
2 min read
Urgent action to shield consumers from bill shock imminent
Power lines
Grant
04 February 2025
2 min read
UTS Institute for Sustainable Futures - Reimagining network utilisation in the era of consumer energy resources
Discover how a grant from Energy Consumers Australia developed new metrics to update 'network utilisation' to measure and improve electricity network productivity.
News
19 May 2023
2 min read
Welcome progress in helping consumers control their energy use and bills
News
09 November 2022
7 min read
What are the latest trends for domestic energy bills?
News
08 February 2023
5 min read
What can we learn from the UK about household electricity flexibility?
two men standing in front of distilling

Whipper Snapper is a distillery in Western Australia which, although unopposed to the idea of electrification, had already invested heavily in gas-based distilling equipment that was working well.

News
22 January 2026
8 min read
What small businesses are telling us about electrification – and what needs to change
Electrification is often considered a technical task: swap out a gas appliance, put in an electric one, and the job is done. But for small businesses, the reality can be very different.

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