Equity

I pay a fair share of the energy transition

Explore Equity:

Objectives

Many of us, particularly people on low incomes and renters, face barriers to getting off gas. We’re concerned that as the energy transition escalates and more people exit the gas network, the cost of its upkeep will be split between fewer and fewer customers – meaning spiralling costs for those of us who can least afford to pay them. All Australian governments must work together on a national plan for gas to mitigate these risks. 
 

Hundreds of billions of dollars are now being invested in new energy infrastructure, including new solar and wind farms, transmission, and energy storage systems. While much of this is necessary, no one in the sector should be allowed to forget that we consumers will ultimately pay for it through bills and taxes. Affordability is consumers’ number one priority for the energy transition and we need effectively designed and operated energy markets to ensure that we get a least-cost, efficiently built and operated energy system.

We know it’s going to cost a lot, but what exactly is the ‘bill split’ for the energy transition? Right now, it often feels like consumers are picking up the tab for the whole table. We have a right to know that all parties are paying their fair share. While we appreciate there are commercial sensitivities involved in large infrastructure projects, we want to see transparent reporting of how and when the costs are flowing to consumers.

In the past, energy flowed one-way: from large generators to networks, and then into our homes and businesses. Today, many of us provide energy back to the network. In future, we’re hopeful we’ll see a multi-directional energy ecosystem, where we don’t just share our resources with ‘the system’ but provide excess solar or battery capacity to our neighbours – or they to us. Governments need to trial new regulatory and business models to demonstrate that community-based systems aren’t only feasible and desirable but lead to net savings for everyone.

Kookaburra illustration
Showing 55 - 63 of 85 results
Photo of a gas heater in darkness, illuminated orange
News
12 June 2025
2 min read
Rule change amendment to protect gas consumers
Media release: Consumers remaining on the declining gas network will be better protected from soaring bills if a proposed amendment to the National Gas Rules by Energy Consumers Australia is approved.
Research
22 March 2023
2 min read
Risks to gas consumers of declining demand
We engaged Boardroom Energy to better understand the 'Risks to gas consumers of declining gas demand'
News
09 November 2018
2 min read
Rewarding consumers for flexibility in energy use: Innovation in Energy Services Workshop 2
Illustration of young girl reading book outside house
Grants Archive
13 March 2026
Regulated electricity prices for regional Queensland 2026–27
Ensuring consumer voices are heard in responding to the QCA consultation on regulated retail electricity prices for regional Queensland in 2026-27 (including responding to interim consultation paper and draft determination). An independent expert in electricity pricing and regulation and equity frameworks will be engaged, along with consumer advocates to ensure appropriate methodology is developed and that consumer voices are heard, especially as new tariffs and pricing structures are developed.
Close-up photo of a gas valve painted yellow
News
17 March 2025
3 min read
Proposed gas rule changes will ensure better consumer energy transition
Media release: We've submitted four crucial amendments to the National Gas Rules, to ensure millions of Australians facing barriers to electrification, or exiting the gas network, will not be unfairly or financially punished.
Older woman standing in her garden smiling at camera
14 June 2024
Past Energy Consumer Surveys (2021-2024)
The most comprehensive ongoing research study of the attitudes and activity of residential and small business energy consumers in Australia.
04 October 2024
2 min read
Our 3-Year Plan
We want to see an energy system that is fair, affordable, reliable and meets the needs of everyone. Read our 3-Year Plan to find out more about how we'll get there.
News
30 November 2022
3 min read
No net zero, without consumers as the heroes
Close-up photo of a gas heater in a dark room
Research
12 March 2026
5 min read
Managing the transition from gas for South Australians - new modelling

Subscribe to our newsletter

Join our community to access analysis on energy events, be the first to see our latest market research, receive invitations to stakeholder events, and help advance consumer needs.